Sophie Locke
Sammamish
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to showing up prepared for work and staying on task of daily activities needed to provide safe, clean, and productive work environments in different areas.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Dog Watcher
Dina Elrich
07.2025 - Current
- Supervised daily care routines for owners dog, ensuring safety and well-being.
- Involved with engaging activities to promote physical exercise and mental stimulation for pets.
- Coordinated schedules for walks, feeding, and medications with pet owners.
- Provided a nurturing environment for dogs experiencing separation anxiety or other behavioral issues during their stay.
- Increased customer loyalty through effective communication and timely updates on their pets'' wellbeing.
Retail Sales Associate
Target
10.2023 - Current
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Demonstrated knowledge of store products and services.
- Completed transactions in an efficient manner while providing excellent customer service.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Assisted in training new employees on proper use of equipment and safety protocols.
Family Babysitter
the Gach family
08.2016 - 11.2022
- Completing light housekeeping tasks such as tidying up toys and books.
- Tailoring activities based on the individual needs of each child under care.
- Ensured physical and social well-being of each child.
- Assisting with meals, snacks, and bedtime routines for the children.
- Organized various activities, games, crafts and outings to keep children entertained.
- Enforced rules to teach good manners and maintain safe environment.
Education
N/A - Health Sciences
Bellevue College
Bellevue, WASkyline Highschool
Sammamish, WA06.2025
Skills
- Communication
- Customer service
- Point of sale
- Employee training
- FLUENT IN English
- Flexible with scheduling
- Organized
- Fast learner
- Passionate
Hobbies and Interests
Secretary of Skyline High Schools' Black Student Union (BSU)
Certification
- CPR certified - January 2022
Affiliations
- Wrestling boys team manager, November-February 2024-25
- Skyline high schools Black Student Union president, 2023-24
- A running start student at Bellevue College
Timeline
Dog Watcher
Dina Elrich
07.2025 - Current
Retail Sales Associate
Target
10.2023 - Current
Family Babysitter
the Gach family
08.2016 - 11.2022
N/A - Health Sciences
Bellevue College
Skyline Highschool
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