Overview
Work History
Education
Skills
Professional References
Recent Training
Hobbies and Interests
Languages
Timeline
Generic

Sophie Mangrum

Brooklyn,NY

Overview

21
21
years of professional experience

Work History

Administrative Assistant

Deverell Smith
11.2021 - 05.2022
  • Progress the reservations through completion
  • Proven ability to learn quickly and adapt to new situations.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assist the teams on various administrative tasks.
  • Managed approximately 35 incoming calls and emails per day from customers.
  • Enhanced customer satisfaction by responding to inquiries, resolving issues, and maintaining up-to-date product knowledge.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Senior Sales Negotiatior

CBRE Residential- London
12.2016 - 08.2021
  • Organize & conduct viewings to demonstrate the development and finishes
  • Qualify potential purchasers
  • Present and negotiate prospect's offers to the developer(s)
  • Progress the reservations through exchange and completion
  • Update and maintain registered leads and purchasers information on CRM platform
  • Attend weekly Sales meetings
  • Demonstrated an excellent knowledge of the developer and key selling point to the area.
  • Managed approximately 30 incoming calls, emails per day from customers.

Site Sales Negotiator

Barratt London
10.2012 - 12.2016
  • Organize & conduct viewings to demonstrate the development and finishes
  • Qualify potential purchasers
  • Present and negotiate prospect's offers to the developer(s)
  • Progress the reservations through exchange and completion
  • Update and maintain registered leads and purchasers information on CRM platform
  • Attend weekly Sales progressions meetings at head office
  • Demonstrate an excellent knowledge of the development and area
  • Occasionally attend home demonstrations appointments and organize completions.
  • Boosted sales revenue by developing and implementing strategic sales plans and negotiating favorable contracts.
  • Exceeded sales targets consistently by actively prospecting for new clients and upselling to existing customers.

Sales & Letting Negotiator - Real Estate Agent

Essential New York RE
03.2004 - 10.2009
  • Selling and renting properties in Manhattan upscale Central Park area
  • Assist renters, sellers and purchasers with their properties
  • Implement listing's database and company's website for property advertising
  • Conduct 'open houses' for promotions of properties for sale
  • Organize viewings with clients
  • Convert sales and close transactions.
  • Managed approximately 20 incoming calls, emails and faxes per day from customers.
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.

Luxury On Site Rental Consultant

Archstone Smith
06.2001 - 03.2004
  • Responsible for renting vacant apartments in a 250 luxury Manhattan high rise building
  • Organize appointments to conduct viewings of show apartments, gym and lounge facilities
  • Prepare rental leases for client's reviews and signature(s)
  • Inspect vacant apartments to organize repairs .
  • Managed approximately 30 incoming calls and emails per day from customers.

Education

New York State Real Estate Sales license -

01.2001

BA International business -

University of Southern California
01.1998

California State Real Estate Sales license -

01.1998

Skills

  • Salesforce CRM
  • Presentation Design
  • Clerical Support
  • Office Administration
  • Sales Negotiations
  • Attention to Detail
  • Troubleshooting
  • Project Planning
  • Cold and warm calling

Professional References

  • James Bearryman, Director, CBRE Canary Wharf, London, +44(0)20 7519 5917
  • Shaun Macnamara, Senior Director, CBRE Head office, London, +44(0)20 7420 3087
  • Maggie Bryant, Sales Director, Barratt London, +44(0)20 8522 5500
  • Adrian Leeds, CEO, Adrian Leeds group, Paris, +33(0)1 40 27 97 59

Recent Training

  • The single sales Principal - June 2013
  • First aid training at St John's Ambulance - August 2013

Hobbies and Interests

  • Strong interest in property investments
  • Listening to music
  • Yoga
  • Home design & decoration
  • Natural health

Languages

French
Native or Bilingual

Timeline

Administrative Assistant

Deverell Smith
11.2021 - 05.2022

Senior Sales Negotiatior

CBRE Residential- London
12.2016 - 08.2021

Site Sales Negotiator

Barratt London
10.2012 - 12.2016

Sales & Letting Negotiator - Real Estate Agent

Essential New York RE
03.2004 - 10.2009

Luxury On Site Rental Consultant

Archstone Smith
06.2001 - 03.2004

New York State Real Estate Sales license -

BA International business -

University of Southern California

California State Real Estate Sales license -

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Sophie Mangrum