Summary
Overview
Work History
Education
Skills
Accomplishments
Sorority
Timeline
Generic

Sophie Norton

Temecula,CA

Summary

Hardworking, dedicated, and an extremely reliable worker. Passionate about customer service and successful and managing situations and priorities, as well as good communication skills.

Overview

3
3
years of professional experience

Work History

Retail Associate

Forever 21
11.2023 - 01.2024
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Collaborated with team members to achieve daily sales goals and exceed performance targets.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Babysitter

N/A
02.2022 - 06.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Dog Sitter

N/A
04.2021 - 06.2023
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
  • Handled emergency situations calmly and efficiently, contacting veterinarians or clients when needed while prioritizing animal safety above all else.
  • Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.

Education

Bachelor of Science - Nursing

The University of Alabama
Tuscaloosa, AL
12.2027

High School Diploma -

Temecula Valley High School
Temecula, CA
06.2023

Skills

  • Reliability
  • Customer Engagement
  • Positive and engaging demeanor
  • Teamwork and Collaboration
  • Time Management
  • Customer Service
  • Customer Assistance
  • Problem-Solving

Accomplishments

Volunteered at elementary schools and a COVID-19 vaccine site. Was in Varsity cheer during high school and volunteered as a teachers assistant.

Sorority

Communicate with others, attend meetings and contribute to helping out with preparations for events.

Timeline

Retail Associate

Forever 21
11.2023 - 01.2024

Babysitter

N/A
02.2022 - 06.2023

Dog Sitter

N/A
04.2021 - 06.2023

Bachelor of Science - Nursing

The University of Alabama

High School Diploma -

Temecula Valley High School

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Sophie Norton