Sophie Oh
Rowland Heights,CA
Summary
Always respectful with all my clients and work associates. Looking forward to working for your company and improving for the best. Motivated office professional with proven skills in managing appointments, meetings, and events. Able to independently organize resources to smoothly meet routine needs, and complete special projects. Skilled communicator, multitasker, and problem solver, with adaptability to handle changing demands.
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Overview
8
8
years of professional experience
Work History
Server
JSushi
Brea
07.2024 - Current
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees on restaurant procedures and plating techniques.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Kamon Sushi
City Of Industry
01.2022 - 06.2023
- Provided exceptional service to high volume of daily customers.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Presented menus and answered questions regarding items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Greeted customers, answered questions and recommended specials to increase profits.
Front Desk Receptionist
Alikbar Chiropractic
Thousand Oaks, CA
03.2017 - 11.2021
- Fielded incoming telephone calls to answer questions, direct callers, and schedule appointments for patients.
- Protected, confidential patient, and business information.
- Collected payments for services, and updated accounts to reflect new balances.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Warmly greeted every patient upon arrival and provided directions to specific destinations.
- Tracked various business metrics and information using Excel spreadsheets.
- Proficient with Ooma Business and Square Business programs.
Education
Some College (No Degree) - Business
San Francisco State University
San Francisco, CASome College (No Degree) - Interior Architecture
The Academy of Art
San Francisco, CASome College (No Degree) - Master Aesthetician
Santa Ana Beauty College
Santa Ana, CASkills
- Excellent Customer Service
- Problem Solving
- Effective Communication
- Beverage Preparation
- Food Handler Certified
- Menu Knowledge
- Point of sale (POS) system operations
- Food Running
Timeline
Server
JSushi
07.2024 - Current
Server
Kamon Sushi
01.2022 - 06.2023
Front Desk Receptionist
Alikbar Chiropractic
03.2017 - 11.2021
Some College (No Degree) - Business
San Francisco State University
Some College (No Degree) - Interior Architecture
The Academy of Art
Some College (No Degree) - Master Aesthetician
Santa Ana Beauty College
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