Sophie Ross
Baton Rouge,USA
Summary
Detail-oriented writer and editor with a strong background in customer service, sales, and team management. Currently completing a degree in English Literature with a minor in Classical Civilizations at Louisiana State University, providing a solid foundation in effective communication and critical analysis. Proven experience in crafting content for diverse audiences, enhancing clarity and coherence through meticulous editing, and conducting thorough research to ensure accuracy and engagement. Eager to leverage analytical and creative writing skills in a dynamic role within copywriting, editing, or content development.
Overview
2026
2026
years of professional experience
Work History
Volunteer
Intern
Bookseller
Barnes & Noble
11.2025 - Current
- Aid customers in locating books, recommending titles, and providing knowledgeable guidance to enhance the customer experience.
- Operate the POS system to process purchases, returns, and membership issuance in an attentive and friendly manner.
- Organize and restock shelves, maintaining visually appealing displays and an orderly sales floor.
Team Supervisor
CC’s Coffee House
06.2023 - 11.2025
- Oversee daily store operations, including shift deployment, cash handling, and bank deposits.
- Train and mentor baristas to maintain high service standards and efficiency.
- Ensure a clean and welcoming environment while promoting seasonal products.
Real Estate Assistant
Ross Realty, LLC
04.2022 - 08.2023
- Obtained my Louisiana Real Estate License.
- Assisted broker with paperwork, client showings, and open houses.
- Communicated with clients to ensure smooth transactions.
Barista
CC’s Coffee House
06.2022 - 06.2023
- Took and fulfilled customer orders, made beverages, and prepared food items.
- Provided personalized recommendations to enhance customer satisfaction.
- Maintained cleanliness and organization of the café.
Cashier
Fairchild’s Ice Cream
03.2019 - 03.2021
- Managed customer transactions and provided friendly service.
- Prepared and served food while maintaining cleanliness.
Education
Bachelor’s Degree In English - Classical Civilizations
Louisiana State University
High School - undefined
St. Mary’s Dominican High School
05.2021
Skills
- Persuasive Writing & Structural Editing
- Customer Service & Relations
- Precision & Clarity
- Team Leadership & Training
- Fact-Checking & Accuracy
- Sales & Product Promotion
Timeline
Bookseller
Barnes & Noble
11.2025 - Current
Team Supervisor
CC’s Coffee House
06.2023 - 11.2025
Barista
CC’s Coffee House
06.2022 - 06.2023
Real Estate Assistant
Ross Realty, LLC
04.2022 - 08.2023
Cashier
Fairchild’s Ice Cream
03.2019 - 03.2021
High School - undefined
St. Mary’s Dominican High School
Volunteer
Intern
Bachelor’s Degree In English - Classical Civilizations
Louisiana State University