Sophie Sanders
New Albany,OH
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Specialty Sales Manager
Target
04.2024 - Current
- Led cross-functional teams to ensure seamless collaboration between various departments, enhancing overall efficiency.
- Maintained up-to-date knowledge on industry developments, competitor activities, and market trends to inform strategic decisionmaking.
- Organized highly effective promotional events that generated significant interest in our products among prospective customers.
- Maximized profitability by effectively negotiating contracts with suppliers and vendors.
- Boosted sales performance by implementing strategic marketing plans and conducting regular staff training sessions.
- Monitored team performance metrics closely, identifying areas for improvement and implementing corrective action where necessary.
- Drove increased employee engagement by fostering a positive work environment focused on professional development and recognition.
Bartender
Ugly Tuna 2
05.2022 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Barista Trainer
Target
08.2020 - 04.2024
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
- Increased employee retention by fostering a positive, supportive work atmosphere.
- Promoted upselling techniques among baristas for increased sales of food items and specialty drinks.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
Assistant Pool Manager
Lakewood Recreation Department
06.2018 - 08.2021
- Collaborated with the Pool Manager in planning and executing special events such as swim lessons, water fitness classes, and private parties.
- Assisted in the development of staff schedules for optimal coverage during peak hours.
- Contributed to a high level of customer satisfaction by consistently enforcing facility policies related to cleanliness, safety, and appropriate behavior while on the premises.
- Maintained a safe swimming environment for guests with disabilities by implementing appropriate accessibility accommodations when needed.
- Fostered positive relationships with local community organizations through active participation in events and partnerships related to aquatic activities.
- Improved pool cleanliness with thorough maintenance tasks, including skimming, vacuuming, and chemical balancing.
- Enhanced swimmer safety by enforcing pool rules and monitoring guest behavior.
- Conducted regular team meetings to review safety procedures, discuss performance goals, and maintain clear communication among staff members.
Education
No Degree - Business Management
Ohio University
Athens08.2025
Skills
Sales Presentations
Sales Training
Pricing strategy
Territory Management
Time Management
Customer Service
Team Leadership
Active Listening
Adaptability and Flexibility
Decision-Making
First Aid
CPR and AED Training
Timeline
Specialty Sales Manager
Target
04.2024 - Current
Bartender
Ugly Tuna 2
05.2022 - 05.2024
Barista Trainer
Target
08.2020 - 04.2024
Assistant Pool Manager
Lakewood Recreation Department
06.2018 - 08.2021
No Degree - Business Management
Ohio University
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