Sophie Sarver
Williamsburg,KY
Summary
Ambition, determination, and commitment drive every endeavor, fostering a strong foundation for success. An organized approach to tasks ensures efficiency and effectiveness in achieving goals. A consistent record of academic excellence reflects dedication to continuous improvement and personal growth. Embracing new challenges and learning opportunities fuels a relentless pursuit of excellence.
Overview
4
4
years of professional experience
Work History
Front Desk Associate
Crunch Fitness Gym
03.2025 - 08.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed front desk operations, ensuring efficient customer check-in and appointment scheduling.
- Processed membership applications and payments accurately, supporting streamlined administrative functions.
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Analyzed daily sales figures and developed strategies to increase sales.
- Increased sales revenue by implementing strategic sales plans and monitoring market trends.
Server
Red Lobster
03.2024 - 10.2024
- Customer service, making sure guests get the best experience, restaurant knowledge.
- Trained new servers on menu items, service standards, and operational procedures.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Developed strong relationships with repeat customers to enhance their dining experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
Hostess
Red Lobster
02.2023 - 08.2023
- Customer service and organization
- Greeted guests promptly, ensuring a welcoming atmosphere and positive first impressions.
- Managed reservation system, optimizing seating arrangements to minimize wait times.
- Coordinated with servers to enhance dining efficiency during peak hours.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Lifeguard (Seasonal)
Roaring Springs Water Park
06.2022 - 08.2022
- Monitored pool areas to ensure guest safety and adherence to facility rules.
- Responded promptly to emergencies, providing first aid and CPR as needed.
- Educated guests on water safety practices through engaging interactions.
- Assisted in training new lifeguards on safety protocols and emergency procedures.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Kohl's Associate
Kohl's
04.2022 - 06.2022
- Assisted in managing inventory levels to ensure optimal product availability.
- Executed daily merchandising strategies to enhance store presentation and customer experience.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Processed customer transactions efficiently using point-of-sale systems.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
Child Care Assistant
Precious hands academy
06.2021 - 08.2021
- Supported daily activities and routines for children, ensuring a safe and nurturing environment.
- Assisted in implementing age-appropriate educational programs to foster children's development.
- Communicated regularly with parents regarding children's progress and any concerns observed during care.
- Boosted children''s cognitive development with age-appropriate educational games and activities.
- Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
Education
Bachelor's degree - Psychology
Life University
10.2025
High school diploma - undefined
Mountain View High School
Meridian, ID06.2023
Bachelors - Psychology
University of The Cumberlands
Williamsburg, KY06-2027
Skills
- Customer Service
- Time Management
- Childcare
- Office administration
- Data entry
- Problem resolution
- Microsoft Excel
- Payment processing
- Customer satisfaction measurement
- Follow-up skills
- Assertiveness
Accomplishments
- Achieved Deans list Spring Quarter 2025 (LIFE University)
- Ranked Nationally (women's wrestling)
- Achieved Academic and Wrestling Scholarship for Two different Universities.
Timeline
Front Desk Associate
Crunch Fitness Gym
03.2025 - 08.2025
Server
Red Lobster
03.2024 - 10.2024
Hostess
Red Lobster
02.2023 - 08.2023
Lifeguard (Seasonal)
Roaring Springs Water Park
06.2022 - 08.2022
Kohl's Associate
Kohl's
04.2022 - 06.2022
Child Care Assistant
Precious hands academy
06.2021 - 08.2021
High school diploma - undefined
Mountain View High School
Bachelor's degree - Psychology
Life University
Bachelors - Psychology
University of The Cumberlands