Sophie Stephens

· Cared for multiple children of various ages from 7 months to 6 years.

· Oversaw household duties such as housekeeping tasks, laundry, and running errands.

· Prepared and served healthy, age-appropriate snacks and meals.

· Organized and cleaned after activities by picking up toys and straightening up play room.

· Handled school drop-off and pick-up.

· Developed strong relationships with parents, maintaining open communication and respect.

· Signed and obeyed NDA

· Seasonal job when home from college

· Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

· Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.

· Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.

· Handled e-commerce through our website, Traxia, and Shopify.

· Worked on the floor with customers and register systems to ensure proper customer service as well as doing inventory and restocking.

· Helped run social media (Instagram posts and reels) to optimize online engagement.

· Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

· Cared for children aged 2-3, unsupervised.

· Communicated with teachers and parents to ensure top care and safety.

· Responsible for restocking childcare goods and supplies daily.

· Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.

· Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

· Supervised up to 35+ children aged pre-school through grade 5 in a school setting.

· Prepared and planned teamwork activities and games for up to 35+ kids daily.

· Communicated with up to 6 co-workers and 30+ parents to ensure safe pick-up of children.

· Planned and provided all aspects of 10+ children’s birthday parties per day.

· Delegated tasks among and supervised 6+ lower-ranked employees per party to ensure parties ran smoothly.

· In charge of time-management to properly execute party overlap.

· Provided communication and customer service to parents and other customers of the store.

· Cleaned and sanitized workstations/store areas to COVID and general cleaning protocols.