Sophie Syed
Irvine,CA
Overview
4
4
years of professional experience
Work History
Area Manager Intern
Amazon
Ontario, CA
06.2025 - 08.2025
- Oversee daily operations in a high-volume fulfillment center, coordinating a team of 100+ associates to meet productivity, quality, and safety goals
- Analyze operational data and performance reports to identify bottlenecks, reduce post-slammed dwelling shipments, and improve outbound delivery times
- Partner with Area Managers to conduct performance reviews, provide coaching, and implement process improvements across shift
- Balance labor allocation and resources to ensure sortation and delivery readiness during high-demand periods
Human Resources Intern
City of Newport Beach
Newport Beach, CA
03.2025 - 06.2025
- Take initiative in various HR functions, including recruitment, training, and employee relations
- Analyze and assess risk management processes by evaluating contracts and reviewing claims
- Develop onboarding strategies through social media outreach and job postings
- Gain exposure to employee investigations and due process preservation
Server
Lucille’s Smokehouse Bar-B-Que
Irvine, CA
02.2023 - 06.2025
- Enhance team efficiency with well-stocked stations and streamlined back-office operations
- Exceed customer expectations with fast, friendly service
- Communicate effectively with customers, colleagues and management team
- Assess guest needs, problem solve issues and respond expeditiously for personalized service
- Surpass sales goals of $1,000 per night by promoting high-profit items and daily specials
Barista
Starbucks
Irvine, CA
08.2021 - 05.2022
- Flourish in high-pressure settings, while multitasking and making strategic decisions
- Train new workers in correct use of equipment, recipes, and customer service techniques
- Manage periods of high volume with a calm demeanor to keep the store operating smoothly
- Promote a positive attitude and lead a collaborative, high-performing team
- Create a welcoming atmosphere by greeting customers promptly and addressing needs
Education
Bachelor of Arts - Psychological Science
University of California, Irvine
Irvine, CA06.2026
Skills
- Computer Literacy
- Excel – data, formatting, formulas, tables
- Google workspace
- Canva Design
- Customer Service – POS Systems
- Data Entry and Accuracy
- Presentation and Public Speaking
- Operations management
- Team development
- Leadership skills
Languages
Proficient in Spanish
Accomplishments
- Certified Trainer at both Starbucks and Lucille’s Smokehouse Bar-B-Que
Timeline
Area Manager Intern
Amazon
06.2025 - 08.2025
Human Resources Intern
City of Newport Beach
03.2025 - 06.2025
Server
Lucille’s Smokehouse Bar-B-Que
02.2023 - 06.2025
Barista
Starbucks
08.2021 - 05.2022
Bachelor of Arts - Psychological Science
University of California, Irvine