Highly motivated performance-oriented Sales Leader offering exceptional record of achievement over a 5 year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hi, I’m
Sophie Talbot
Birmingham,AL
Summary
Overview
10
years of professional experience
2
Certification
Work History
The Harbert Center
Event Sales Manager
07.2023 - Current
Job overview
- Managed a diverse portfolio of corporate and social events, effectively coordinating all logistics to ensure seamless execution.
- Managed and grew existing client accounts by consistently delivering high-quality events that exceeded expectations and optimizing our social media and website presence.
- Leveraged data-driven insights to inform strategic decision-making around pricing structures, promotional activities, and target markets for improved results.
- Built a comprehensive database of leads through diligent research into competitor offerings and market trends.
- Managed approximately 350 existing client accounts while growing client account list, whilst managing approximately 45 incoming calls and emails per day.
- Built and retained relationships with customers and community to establish long-term business growth.
- Streamlined internal processes for greater efficiency in managing event contracts, invoices, and payments.
- Consistently achieved 15% over monthly sales goals by selling clients on additional features, optimizing overhead, and networking with large corporation to obtain regular bookings.
Contracted Content Creator
01.2020 - Current
Job overview
- From building websites, to producing graphics for events, promoting, photography, logo creation, SEOs, and creating strategic marketing plans for various contracted clients.
- Implemented strategies and tactics to grow followers on social media channels.
- Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.
- Created high-quality, SEO-optimized, dynamic graphics and pieces to increase website and social media traffic.
- For example, I was contracted to build a website for a Golf Tournament and promote it to the targeted audience via social media platforms. This tournament raised $195,000 for LLS from sign-ups and corporate sponsorships, which was approximately 70% over the client’s goal amount.
Sidebar Inc.
General Manager
10.2020 - 07.2023
Job overview
- Originally hired as a bartender, but quickly proved to be an asset to operations and was promoted to general manager.
- Solely managed a diverse team of approximately 30, fostering a positive work environment and high employee satisfaction.
- Interacted well with customers, vendors, and partners; cultivating strong relationships to ensure long-term success and loyalty.
- Managed social media platforms and built the company website, increasing engagement on all platforms by 150% with SEO- optimized content.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off, to implement immediate action to prevent losses.
- Handled problematic customers and clients with ease to assist lower-level employees and maintain excellent customer service.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning resulting in lasting success.
Firebirds Wood Fired Grill
Head
12.2018 - 09.2020
Job overview
Molly Green
Stylist
07.2018 - 02.2019
Job overview
Caterer
02.2014 - 08.2017
Job overview
Education
University of Alabama BirminghamBirmingham, AL
B.S from Psychology
08.2020
University Overview
GPA: 3.7
Skills
- Technological Aptitude
- Operations Management
- Strategic Planning
- Client Base Retention
- Data Analytics
- CRM Management
- Social Media Marketing
- Customer Engagement
- Target setting
- Relationship Building
- Performance Tracking
- Brand Promotion
Certification
Microsoft 365
Adobe Photoshop
References
References
John Davis Conner
Business Owner | Sidebar, The Refinery, The Goose
(256) 565-5301
Lisa Waldon Hartselle, PhD
Nurse Leadership at UAB
(205) 937-6196
Timeline
Event Sales Manager
The Harbert Center
07.2023 - Current
General Manager
Sidebar Inc.
10.2020 - 07.2023
Contracted Content Creator
01.2020 - Current
Head
Firebirds Wood Fired Grill
12.2018 - 09.2020
Stylist
Molly Green
07.2018 - 02.2019
Caterer
02.2014 - 08.2017
University of Alabama Birmingham
B.S from Psychology
Microsoft 365
Adobe Photoshop
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