Sophie Talbot
Sandy
Summary
Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Cook
Xanterra Parks & Resorts At Yellowstone
06.2025 - 09.2025
- Assisted in daily meal preparation, maintaining high standards of food safety and hygiene.
- Operated kitchen equipment, ensuring proper use and adherence to safety protocols.
- Supported team by organizing ingredients and supplies for efficient cooking processes.
- Learned menu items and cooking techniques, adapting quickly to new recipes and methods.
- Maintained cleanliness of workstations, contributing to a sanitized kitchen environment.
- Collaborated with team members to ensure timely food delivery during peak hours.
Assistant Manager
Jersey Mikes
06.2022 - 05.2025
- Filled in as general manager for 4 months.
- Very personable with customers, ensuring great relationships with regulars.
- Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
- Supported team in achieving project goals through effective communication and collaboration.
- Contributed to inventory management by tracking stock levels and assisting with audits.
- Streamlined scheduling processes, improving staff allocation and reducing downtime.
- Resolved customer inquiries promptly, enhancing overall service satisfaction and experience.
- Provided training to new employees on operational procedures and safety protocols.
Crew Member
World Market Cost Plus
10.2021 - 07.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and issues promptly.
- Managed cash drawer, ensuring accurate balancing at shift end.
- Assisted in inventory management by restocking shelves and organizing merchandise.
- Developed strong relationships with regular customers to increase loyalty and satisfaction.
Waitress
Summerhay's Halibut N Chips
10.2020 - 06.2022
- Managed multiple responsibilities such as people waiting to order, food running, facilitating and managing to-go orders and bussing tables all while maintaining customer satisfaction.
- Maintained cleanliness and organization of dining areas in compliance with health standards.
- Processed payments accurately, balancing cash register at the end of shifts.
Education
High School Diploma -
Hillcrest High School
Midvale, UTSkills
- Customer service
- Cleaning and organization
- Hospitality and service industry background
- Performance improvement
- Food handler certification
- Allergen awareness
- Order delivery practices
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Cook
Xanterra Parks & Resorts At Yellowstone
06.2025 - 09.2025
Assistant Manager
Jersey Mikes
06.2022 - 05.2025
Crew Member
World Market Cost Plus
10.2021 - 07.2022
Waitress
Summerhay's Halibut N Chips
10.2020 - 06.2022
High School Diploma -
Hillcrest High School
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