Sophie Tatum

• Analyzed skin condition and made appropriate product recommendations.
• Fostered friendly, warm, and exceptional customer experience.
• Flexibly worked evenings and weekends to maintain proper spa coverage.
• Recommended retail products for at-home use.
• Advised clients on proper home-care regimens.
• Educated patients on treatment options.
• Assessed condition of clients' skin in order to make recommendations to improve skin quality.
• Developed customized facial treatments for individual clients to address specific skin care needs.

2024 Retail Sales

Services $118,374

Products $17,080

2025 Retail Sales

(was on medical leave from October-January)

Services $73,771

Products $13,219

Setup and Event Execution

• loaded, transported, and unloaded floral designs at venue locations
• Installed floral arrangements on-site following venue guidelines
• Made real-time adjustments to designs as needed day of event

Breakdown

• Safely removed and packed floral arrangements after events
• Ensured proper handling of rentals, vases, and floral mechanics

Teamwork

• Worked as a part of a fast-paced team in high-pressure environments
• Communicated effectively with team lead and designers
• Maintained a positive, professional attitude during long event days

Lead Brand Ambassador

• Lead and managed on-site ambassador teams to ensure successful brand activations
• Coordinated product distribution, uniforms, and post-event recaps
• Maintained strong brand knowledge to accurately represent messaging and products
• Engaged consumers through experiential marketing and product education
• Executed event setup and breakdown for promotions and special events
• Served as a professional spokesmodel representing multiple brands

• Esthetician Position