Sophie Webb
Provo,Utah
Overview
4
4
years of professional experience
Work History
Customer Support
Squeeze Media Marketing
06.2023 - Current
- Identify, qualify, and asses customers' needs to achieve the assistance they are looking for
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide a safe and positive environment and experience for the customer
Apparel Assistant
Buckedup
02.2023 - 05.2023
- Performed tasks under the direction of the clothing director
- Submitted company clothing data once a week for international providers and sponsors
- Organized/prepared for photoshoots or orders for clothing providers & sponsors
Cashier & Clothing Associate
Al's Sporting Goods
08.2020 - 05.2021
- Collected payments and provided accurate change
- Helped customers find specific products, answered questions and offered product advice
- Trained new team members
- Followed company standards for merchandise presentations
- Greeted customers and accommodated to wants and needs
Education
Social Sciences and Family Life
Brigham Young University
Skills
- Advanced Portuguese
- Ridgeline's Executive Council 2019-2020, Social executive (school social media and service coordination)
- Church mission in Cape Verde July 2021- December 2022
- CPR certified
- HXP trip leader in Mozambique, June - July 2024
- Wake surfing, snow skiing, Guitar Hero, and card games
Timeline
Customer Support
Squeeze Media Marketing
06.2023 - Current
Apparel Assistant
Buckedup
02.2023 - 05.2023
Cashier & Clothing Associate
Al's Sporting Goods
08.2020 - 05.2021
Social Sciences and Family Life
Brigham Young University