Sophie Winder

• Lead daily operations to ensure efficient team performance and service excellence.
• Train and mentor team members on customer service best practices and operational standards.
• Help run store Instagram/Facebook accounts
• Resolve customer inquiries and complaints to enhance overall guest satisfaction experience.
• Provide guidance, coaching, and feedback to team members.
• Create and maintain a positive work environment for employees.
• Assign and monitor daily tasks for team members.
• Develop strategies to increase productivity and efficiency of the team.

References: Hailey Green (832-596-4383)