Sophia Wodehouse
Elk Rapids
Summary
Dedicated and adaptable professional with strong multitasking abilities and a commitment to exceptional customer service. At Ames Street Cafe, I enhanced client satisfaction through creating positive environments and excellent customer service skills. Proven track record in high-pressure environments, ensuring a seamless experience while caring for customer needs. Ready to bring my strong work ethic and passion for service to a new opportunity, I am eager to contribute to your team!
Overview
4
4
years of professional experience
Work History
Barista/Waitress
Ames Street Cafe
Elk Rapids
04.2025 - Current
- Prepared espresso drinks following standardized recipes and customer preferences.
- Maintained cleanliness and organization of the coffee station, espresso machine and dining area.
- Operated cash register for customer transactions and handled cash accurately.
- Provided attentive and friendly service to guests, ensuring a welcoming dining experience.
Salon Assistant
The Bird House
New York
10.2023 - 09.2024
- Prepared workstations for incoming stylists, making sure clients were prepped and ready for their appointment.
- Supported reception desk, receiving phone calls, entering appointments, collecting payments and checking out clients.
- Providing client satisfaction with great customer service and maintaining the salon's cleanliness.
- Maintained a well-organized salon by managing supply inventory. Restocking and ordering when necessary.
- Assisted clients with retail purchases by providing product knowledge and recommendations based on their individual needs.
Waitress
Dons Drive In
03.2021 - 09.2022
- Greeting and seating clients
- Handled high-pressure situations with composure, even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders.
- Kept server areas clean and stocked to increase efficiency while working tables and carhop.
- Handling money and transactions
Education
Cosmetology -
Aveda Institute
New York, NY07.2023
High School Diploma -
Elk Rapids High School
Elk Rapids, MI06.2022
Skills
- Strong work ethic
- Customer service
- Teamwork and collaboration
- Time management
- Organizational skills
- Adaptability and flexibility
- Communication skills
- Espresso preparation
Timeline
Barista/Waitress
Ames Street Cafe
04.2025 - Current
Salon Assistant
The Bird House
10.2023 - 09.2024
Waitress
Dons Drive In
03.2021 - 09.2022
Cosmetology -
Aveda Institute
High School Diploma -
Elk Rapids High School