Sophie Young

Primary Responsibilities:

• Serve as a mentor for new hires and provide subject-specific guidance in tutoring

• Conduct observations of Peer Tutors and provide constructive feedback

• Collaborate with Coordinator and/or Graduate Assistant to plan and facilitate training opportunities

• Assist with the planning and facilitation of monthly Support Team meetings

• Assist with interviews for new Peer Tutors after midterms

Secondary Responsibilities:

• Demonstrate excellent customer service and best practices in peer tutoring

• Assist with Academic Support marketing and outreach events

• Serve as a resource referral agent connecting students to other campus services designed to benefit the Auburn Experience

• Support all CRLA International Tutor Training Certification Level I requirements

Primary Responsibilities:

• Demonstrate knowledge and competence in subject(s) tutored while hosting in-person and online sessions

• Build confidence in students’ understanding of course content and overall study skills

• Navigate a variety of technological platforms (i.e., Microsoft Teams, Zoom, Box, Advise Assist, Knack, etc.)

• Maintain accurate and timely records designed to document student attendance and participation

• Responding to requests and scheduling appointments

• Demonstrate excellent communication and customer service skills

Secondary Responsibilities:

• Assist with Academic Support marketing and outreach efforts as needed

• Serve as a resource referral agent connecting students to other campus services