Sophiya Malvo
BS Kinesiology/Therapeutic Studies Certified Phlebotomist Technician
Concord,Ca
Summary
- Skilled at patient relations, electronic charting and assessments. Well-trained and motivated to exceed expectations. Proven to bring results and work in fast-paced environments.
- Eagle-eyed surgical assistant offering 2 years of experience and success in working as an integral member of the surgical team. Highly knowledgeable in VOR, Hysteroscopy procedures, and embryo transfer procedures. Hold current CPR and Basic Life Support certifications.
- Personable sonographer with passion for women's health and fertility. Expert in lab draws, testing with Roche Analyizer pertinent with fertilizing patient prep, success in adopting new technologies and techniques to keep up with medical advancements.
- Enthusiastic Clinical trainer looking to obtain position as clinical account focused on exercising knowledge and experience gained from 5 years of healthcare experience working as hospital intern, dermatology clinic and current position infertility. Sufficient knowledge of professional Rosche Analyzer, Voluson GE Ultrasound, concepts, policies and practices. Patient, understanding and supportive.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Clinical Assistant Lead/Supervisor
RMA Of Northern California
1 2023 - 06.2024
- Restocked supplies weekly in front office and in patient exam rooms to stay in line with expected patient levels.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Utilized effective communication and active listening skills when interacting with 10 physicians, 20 nursing staff, and 60 average patients daily.
- Assisted with 60 average routine checks and diagnostic testing by collecting and processing specimens.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Maximized performance by monitoring daily activities and mentoring team members.
PACU LEAD/ET Tech
RMA Northern California
08.2021 - 12.2022
- Reviewed physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images.
- Assisted in executing optimum quality ultrasound exams while obtaining images to support diagnosis documented by interpreting physician.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Wrapped trays, instrument packs and sets.
- Assessed instruments, equipment and containers to promote cleanliness and proper functioning.
Clinical Assistant
RMA Northern California
08.2021 - 01.2022
- Comforted anxious patients before procedures and listened to concerns, offering support and compassion.
- Coordinated with appropriate administrative staff to address clinical, operational and financial questions.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff and patients.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Sanitized, restocked and organized exam rooms and medical equipment.
Medical Office Assistant
Golden State Dermatology
01.2020 - 02.2021
- Audited customer files to verify medical necessity and satisfaction of coverage criteria.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Pulled charts and prepared for nurse and doctor assessment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
Office Assistant Intern
Health Pro Physical Therapy
06.2019 - 07.2019
- Answered incoming phone calls and transferred to staff members or provided requested information.
- Sorted and organized materials such as physical files, tracking spreadsheets and reports.
- Supported various company departments by answering phones, faxing, copying packets and mailing correspondence.
Surgery Center Assistant - Surgery Center
Alta Bates Summit Medical Center Berkeley Campus
12.2018 - 01.2019
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Pulled charts and prepared for nurse and doctor assessment.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
Education
Certification - General Sonography
Contra Costa Medical Career College, Inc.
Antioch, CA 06.2023 - Current
Bachelor of Science - Kinesiology
California State University - East Bay
Hayward, CA 09.2016 - 2021.05
Certified Phlebotomist Technician - Phlebotomy
Contra Costa Medical Career College, Inc.
Antioch, CA 03.2021 - 2021.05
Certification
American Heart Association BLS
Timeline
American Heart Association BLS
03-2025
Certified Phlebotomist
07-2023
Certification - General Sonography
Contra Costa Medical Career College, Inc.
06.2023 - Current
PACU LEAD/ET Tech
RMA Northern California
08.2021 - 12.2022
Clinical Assistant
RMA Northern California
08.2021 - 01.2022
Certified Phlebotomist Technician - Phlebotomy
Contra Costa Medical Career College, Inc.
03.2021 - 2021.05
Medical Office Assistant
Golden State Dermatology
01.2020 - 02.2021
Office Assistant Intern
Health Pro Physical Therapy
06.2019 - 07.2019
Surgery Center Assistant - Surgery Center
Alta Bates Summit Medical Center Berkeley Campus
12.2018 - 01.2019
Bachelor of Science - Kinesiology
California State University - East Bay
09.2016 - 2021.05
Clinical Assistant Lead/Supervisor
RMA Of Northern California
1 2023 - 06.2024
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