Sophonie Jean
Sunrise
Summary
Experienced in administrative and customer service roles, with a focus on attention to detail and multitasking. Currently expanding skills as a Pharmacy Technician. Seeking a position with a reputable company or organization that offers opportunities for advancement. Eager to contribute expertise to a team that values my knowledge and skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
PharmScript LTC pharmacy
07.2022 - Current
- Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures
- Entered and processed patients' prescriptions into internal system.
- Collaborating with pharmacists to ensure dosages, pill counts, and additional information is accurate
- Performing administrative tasks under the supervision of the pharmacist
- Assist in the billing and insurance claims process
- Participate in continuing education and training program
- Maintain a clean and organized work environment
- Entered and processed patients' prescriptions into internal system.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
Pharmco Pharmacy
01.2021 - 07.2022
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Enter patient data, and Processing insurance claims, and prior authorization
- Maintaining a clean and safe pharmacy by complying with regulations, rules, and procedures
- Operating the cash register
- Answering phone calls and advocate for creole speaking patient
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Administrative Assistant
Partners Financial Services
08.2017 - 01.2021
- Under the direct supervision of the director, act as liaison between clients and general manager Which includes 6 core elements: create loan and managed borrowers, call clients to collect on delinquent balances, Receive/Process payments, manage and handle confidential materials, receive invoices and review for accuracy, manage incoming/outgoing mail
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled appointments, meetings as needed
- Performed general office duties such as scanning, email fax, photocopying
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Maintained inventory of office supplies and placed orders.
- Volunteered to help with special projects of varying degrees of complexity.
Cashier
Caribbean kitchen
07.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Enhanced store security by identifying and reporting suspicious activities.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Education
Pharmacy Technician -
Barry University
Miami, FL05.2021
Bachelor of Health Care Administration - Graduated With Honors
Florida International University (FIU)
Miami, FL05.2020
Associate of Arts -
Broward College
Davie, FL07.2018
Skills
- Proficient in Microsoft Word
- Microsoft PowerPoint Proficiency
- Skilled at Prioritizing Tasks
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Problem-solving skills
- Payment Handling
- Accurate Data Entry
- Responding To Customer Inquiries
- Patient confidentiality
- Insurance verification
Accomplishments
Level 1, 2 Basic Accounting 2018 – Present Broward College
National Society of Leadership and Success 2015 - Present Broward College
Basic Life Support for Providers certification
2016 – 2018
American Heart Association
Certification
- Level 1, 2 Basic Accounting, Broward College, 2018 - Present
- National Society of Leadership and Success, Broward College, 2015 - Present
- Basic Life Support for Providers certification, American Heart Association, 2016 - 2018
Professional References
- Ann Moise, Pharmacy Manager, PharmCo Rx, (229)296-3294, Ann.moise00@gmail.com
- Isabel Arzola, Pharmacist, PharmCo Rx, (786)348-4886, Isabela@phamcorx.com
- Josiana Alexis, Owner of Non-Attorney immigration & Legal Document preparation service, (305)886-3308, Josianaalexism@yahoo.com
Languages
English
Full Professional
French
Native or Bilingual
creole
Native or Bilingual
Timeline
Pharmacy Technician
PharmScript LTC pharmacy
07.2022 - Current
Pharmacy Technician
Pharmco Pharmacy
01.2021 - 07.2022
Cashier
Caribbean kitchen
07.2019 - 07.2020
Administrative Assistant
Partners Financial Services
08.2017 - 01.2021
Associate of Arts -
Broward College
- Level 1, 2 Basic Accounting, Broward College, 2018 - Present
- National Society of Leadership and Success, Broward College, 2015 - Present
- Basic Life Support for Providers certification, American Heart Association, 2016 - 2018
Pharmacy Technician -
Barry University
Bachelor of Health Care Administration - Graduated With Honors
Florida International University (FIU)
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