Sophronia Torma
Lawrenceville,GA
Summary
Caring and dependable candidate with three years of retail/customer service experience. Successful at managing multiple priorities with a positive attitude.
Overview
6
6
years of professional experience
Work History
Fulfillment Expert
Target
06.2022 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
Aquarium Technician
Southeast Aquariums
10.2021 - 03.2022
- Serviced and maintained all freshwater accounts (10+) including businesses and private homes.
- Managed in-house livestock quarantine system, approximately 60 gallons.
- Responsible for a company vehicle and cell phone.
- Collaborated with clients to meet their individual aquarium goals.
Aquatics Specialist
Petco
05.2021 - 10.2021
- Managed and serviced 10+ marine and freshwater systems, 160 gallons each.
- Educated and established relationships with guests in the best interest of their current and prospective pets.
- Diagnosed and treated illness and disease of aquatic stock.
- Knowledgeable of marine and freshwater life compatibility.
- Monitored water parameters.
- A primary resource for all aquatic life education and care.
- Achieved sales goals by engaging with guests and recommending appropriate products and methods.
Concierge
Salons By Jc
09.2018 - 05.2021
- Maintained and managed facilities.
- Worked in cohesion with tenants and aided them with their individual needs.
- Administered tours to prospective tenants.
Education
Associate of Applied Science - Veterinary Technology
Gwinnett Technical College
Lawrenceville, GA05.2026
Certification - Professional Aquarium Maintenance
Animal Behavior College
Santa Clarita, CA08.2022
Diploma -
Lanier High School
05.2019
Skills
- Soft skills
- Detail Oriented
- Cash-handling
- Teamwork and Collaboration
- Customer Service
- Friendly and Courteous
- Flexible Schedule
Timeline
Fulfillment Expert
Target
06.2022 - Current
Aquarium Technician
Southeast Aquariums
10.2021 - 03.2022
Aquatics Specialist
Petco
05.2021 - 10.2021
Concierge
Salons By Jc
09.2018 - 05.2021
Associate of Applied Science - Veterinary Technology
Gwinnett Technical College
Certification - Professional Aquarium Maintenance
Animal Behavior College
Diploma -
Lanier High School
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