Sophy Readshaw
Renton
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
SECURITY OFFICER
Snoqualmie Casino
Snoqualmie
11.2019 - 01.2026
- Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner
- Observed, reported and documented suspicious activities to management
- Responded quickly to emergency situations using sound judgment to resolve issues promptly
- Interacted courteously with public while maintaining order at large gatherings and events
- Assisted employees with various tasks including lockouts, escorts and lost items retrieval
- Maintained working knowledge of locations of various departments, buildings and access routes.
CASHIER
Snoqualmie Casino
Snoqualmie
03.2019 - 11.2019
- Operated cash register and accurately processed payments, returns, and exchanges
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Utilized problem-solving skills to effectively handle difficult situations
- Operated the POS system efficiently to ensure accurate transactions
- Provided customers with product information and responded to inquiries courteously and promptly.
ELDERLY CAREGIVER
DSHS
Tacoma
12.2010 - 02.2019
- Provided compassionate care to elderly patients in a home setting, ensuring their comfort and safety
- Maintained a clean environment within the client's home by performing light housekeeping duties
- Provided emotional support to seniors during times of stress or illness
- Demonstrated effective communication skills when interacting with seniors and their families
- Responded to medical emergencies and administered first aid.
CREW TEAM MEMBER
Taco Del Mar
Puyallup
05.2018 - 12.2018
- Demonstrated ability to work in a fast-paced environment and effectively handle multiple tasks simultaneously
- Mastered communication and customer service skills while interacting with customers, co-workers, and management
- Placed orders into POS systems and handled cash and credit transactions
- Trained new employees regarding company policies and food preparation procedures.
- Adapted well to rapidly changing situations while remaining focused on achieving desired results.
Education
ASSOCIATE IN ARTS (A.A.) - DENTAL ASSISTANCE
UEI College
Tacoma, WASkills
- Document Management
- Operations Management
- Complex Problem-Solving
- Detail Oriented
- Public relations
- Product Recommendations
- Time management skills
- Customer service excellence
- Professional Demeanor
- Service-oriented mindset
Certification
First aid and CPR
Languages
Cambodian, Fluent
Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteSalary Range
$25/hr - $1000/hrTimeline
SECURITY OFFICER
Snoqualmie Casino
11.2019 - 01.2026
CASHIER
Snoqualmie Casino
03.2019 - 11.2019
CREW TEAM MEMBER
Taco Del Mar
05.2018 - 12.2018
ELDERLY CAREGIVER
DSHS
12.2010 - 02.2019
ASSOCIATE IN ARTS (A.A.) - DENTAL ASSISTANCE
UEI College