Sora Kim
Forest Hills
Summary
Barista and manager with experience 4 yrs experience in high-volume coffee shops in Seoul, South Korea. I do not have any experience working in the U.S.A, and I am grateful for your consideration. A few things about me is that I care a lot about being on time and I am a highly responsible individual. As mentioned I am experienced in customer service and have already worked in Cafe's before especially in a team and also managing.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
gabby's coffee
Seoul
02.2020 - 04.2023
- Making a coffee menu or beverages.
- Menu development.
- Received and accurately processed customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Ordered and received supplies to restock beverage items.
- Utilized POS system to receive and process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Store management.
- Store flower decoration management.
Barista
Starbucks
Seoul
07.2019 - 12.2019
- Making coffee or beverages.
- Utilized POS system to receive and process customer payments.
- Ordered and received supplies to restock beverage items.
- Stocked shelves with ingredients needed to make coffee drinks.
- Maintained calm demeanor during high-volume periods and special events.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Receptionist
English academy
Seoul
10.2018 - 04.2019
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled and confirmed appointments.
- Monthly schedule management.
- Consultation and reservation management.
- Preparing and selling lecture references.
Education
Associate of Arts - Colorist
Yong-in Arts And Science College
South Korea02-2014
Skills
- Multitasking
- Strategic planning
- Positive attitude
- Relationship building
- Quality control
- Coffee and tea preparation
- Food presentation
- Coffee grinding
- Espresso preparation
- Adaptability and flexibility
- Customer service
- Employee training
- Cash handling
- Beverage preparation
- Inventory control
- Korean Fluency
Languages
English
Limited
Korean
Professional
Certification
- flower arrangement license
Timeline
Manager
gabby's coffee
02.2020 - 04.2023
Barista
Starbucks
07.2019 - 12.2019
Receptionist
English academy
10.2018 - 04.2019
Associate of Arts - Colorist
Yong-in Arts And Science College
Similar Profiles
Kohen ShiversKohen Shivers
Line Cook at Gabby's GrillLine Cook at Gabby's Grill
James PhillipsJames Phillips
Food Runner/Expo at Gabby's GrillFood Runner/Expo at Gabby's Grill
MARTA CALVILLOMARTA CALVILLO
Dueña at GABBY'S Cleaning Services Of Central NyDueña at GABBY'S Cleaning Services Of Central Ny
Benyamin KadribasicBenyamin Kadribasic
Soccer Player at EtureSoccer Player at Eture
Nikita ConliffeNikita Conliffe
Cash Lead / Register Complex Supervisor at Century21 StoresCash Lead / Register Complex Supervisor at Century21 Stores