SORANLLY SANCHEZ
Belleville,NJ
Summary
I am inspired to collaborate and assist others with my experience in the front office management and administrative skills set, managing a fast paced work environment. Seeking a position as an active employee, involving responsibility and working with others as a team. Always seeking to learn and expand my training.
Overview
15
15
years of professional experience
Work History
Dental Treatment Coordinator
Centro Dental Dra. Euridici Soto
03.2011 - 09.2021
- Managed complex cases involving multiple specialists, ensuring seamless coordination of care for patients.
- Coordinated continuing education opportunities for dental staff members, promoting professional development within the practice environment.
- Ensured regulatory compliance by keeping up-to-date with industry standards, policies, and procedures related to dental treatments and operations.
- Kept abreast of the latest advancements in dental treatments and technologies, ensuring patients received the most up-to-date care possible.
- Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.
Front Desk Agent
Centro Dental Dra. Uri Soto
02.2007 - 03.2011
- Facilitated seamless communication between patients, dental professionals, and insurance companies to ensure timely processing of claims.
- Provided exceptional customer service to patients, addressing inquiries and concerns with empathy and professionalism.
- Reduced no-shows by implementing reminder calls, resulting in increased daily appointments.
- Maintained patient confidentiality at all times, adhering to strict HIPAA guidelines and office policies.
- Collaborated with dental staff to optimize appointment scheduling, maximizing productivity while minimizing patient wait times.
- Participated actively in team meetings-sharing best practices and suggestions for improvement.
Education
BBA - Accountant
Universidad Del Cibao Oriental
Sanchez Ramirez, Republica Dominicana02.2011
Skills
- Dental Appliances
- Understanding of confidentiality laws
- Treatment room setup
- Excellent multitasking capability
- Insurance billing
- Checking insurance eligibility
- Adapt multi-line phones
- Teamwork
- Collaboration
- Detail-oriented
- Organization and Time management
- Training & Development
- Critical thinking
- Payment plans
- Employee training
- Inventory management
- Office meetings
- Scheduling
- Workflow planning
- Credit and collections
- Patient Care
Additional Information
Luandri Fernandez 973-468-5188
Timeline
Dental Treatment Coordinator
Centro Dental Dra. Euridici Soto
03.2011 - 09.2021
Front Desk Agent
Centro Dental Dra. Uri Soto
02.2007 - 03.2011
BBA - Accountant
Universidad Del Cibao Oriental
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