Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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SORANLLY SANCHEZ

Belleville,NJ

Summary

I am inspired to collaborate and assist others with my experience in the front office management and administrative skills set, managing a fast paced work environment. Seeking a position as an active employee, involving responsibility and working with others as a team. Always seeking to learn and expand my training.

Overview

15
15
years of professional experience

Work History

Dental Treatment Coordinator

Centro Dental Dra. Euridici Soto
03.2011 - 09.2021
  • Managed complex cases involving multiple specialists, ensuring seamless coordination of care for patients.
  • Coordinated continuing education opportunities for dental staff members, promoting professional development within the practice environment.
  • Ensured regulatory compliance by keeping up-to-date with industry standards, policies, and procedures related to dental treatments and operations.
  • Kept abreast of the latest advancements in dental treatments and technologies, ensuring patients received the most up-to-date care possible.
  • Collaborated closely with dentists to develop customized treatment plans tailored specifically to each individual''s needs.

Front Desk Agent

Centro Dental Dra. Uri Soto
02.2007 - 03.2011
  • Facilitated seamless communication between patients, dental professionals, and insurance companies to ensure timely processing of claims.
  • Provided exceptional customer service to patients, addressing inquiries and concerns with empathy and professionalism.
  • Reduced no-shows by implementing reminder calls, resulting in increased daily appointments.
  • Maintained patient confidentiality at all times, adhering to strict HIPAA guidelines and office policies.
  • Collaborated with dental staff to optimize appointment scheduling, maximizing productivity while minimizing patient wait times.
  • Participated actively in team meetings-sharing best practices and suggestions for improvement.

Education

BBA - Accountant

Universidad Del Cibao Oriental
Sanchez Ramirez, Republica Dominicana
02.2011

Skills

  • Dental Appliances
  • Understanding of confidentiality laws
  • Treatment room setup
  • Excellent multitasking capability
  • Insurance billing
  • Checking insurance eligibility
  • Adapt multi-line phones
  • Teamwork
  • Collaboration
  • Detail-oriented
  • Organization and Time management
  • Training & Development
  • Critical thinking
  • Payment plans
  • Employee training
  • Inventory management
  • Office meetings
  • Scheduling
  • Workflow planning
  • Credit and collections
  • Patient Care

Additional Information

Luandri Fernandez 973-468-5188

Timeline

Dental Treatment Coordinator

Centro Dental Dra. Euridici Soto
03.2011 - 09.2021

Front Desk Agent

Centro Dental Dra. Uri Soto
02.2007 - 03.2011

BBA - Accountant

Universidad Del Cibao Oriental

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