Soraya Andrade
Millbrae,CA
Summary
At Fogo De Chao Brazilian Steak House, I excelled in a high-volume dining environment, showcasing my strong work ethic and exceptional customer service skills. I enhanced guest experiences by efficiently managing multiple tables and leveraging my cash handling abilities, significantly boosting productivity and table turnover rates without sacrificing service quality.
Overview
5
5
years of professional experience
Work History
Server
Fogo De Chao Brazilian Steak House
07.2017 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maximized table turnover rate by managing reservations and seating arrangements.
Education
Master of Science - Law
Pontifical Catholic University of Brazil
Goiania, GO Brazil01-2014
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Full Professional
Timeline
Server
Fogo De Chao Brazilian Steak House
07.2017 - 03.2022
Master of Science - Law
Pontifical Catholic University of Brazil
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