Hi, I’m
Soraya Baker
Houston,TX
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Detail-oriented Account Manager with 6 years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
12
years of professional experience
Work History
CH Squyres, LLCDenver, CO
Customer Support Analyst/Account Manager
01.2017 - Current
Job overview
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- Negotiated contracts and closed agreements to maximize profits.
- Pitched to new clients by leveraging client base and targeting strategic partnerships.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Prepared documentation, reports and logs to identify and manage sales metrics and support process driven activities.
- Worked collaboratively with cross-functional teams to support accounting processes and decrease financial discrepancies.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
Community Schools At St. Vrain Valley School DistrictLongmont, CO
Program Manager
01.2019 - 08.2022
Job overview
- Manage financial operations of the program, including reviewing and monitoring financial reports, collecting and deporting funds, maintaining family accounts, processing payments to vendors, and developing processes and implementing strategies for financial gain.
- Oversaw all professional credentials and certifications for staff so they are aligned with St. Vrain policies and procedures.
- Worked with staff to get their certifications completed by enrolling them in the correct classes.
- Prepare reports following District guidelines and program requirements.
- Ensuring operations comply with District financial.
- Provide human resources, such as recruiting, hiring, scheduling, training, evaluating, mentoring, and discipline.
- Purchase supplies and maintaining supply inventory.
- Ensure program compliance with state and local rules and regulations.
- Develop, maintain, and enforce site and District programs.
- Oversee securing building, equipment, and the program per the school and District guidelines
- Oversaw creation and maintenance of program and value stream strategies.
- Recruited and hired personnel and supersized direct staff and children.
- Optimized inventory levels, maintaining accurate revenue forecasting.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Facilitated job application processes for qualified candidates.
Franklin D. AzarDenver, CO
Legal Assistant/Paralegal
10.2017 - 08.2018
Job overview
- Preformed legal and administrative work in assisting multiple attorneys.
- Provided status updates to client's on their cases.
- Conducted investigations to gather regarding cases.
- Tracking hours and bills to clients.
- Preformed research as required.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Conducted thorough research and review of case information to assist attorneys.
- Redacted confidential information from legal documents on case-by-case basis.
- Prepared and processed expense reports for reimbursing attorneys.
- Met with clients and attorneys to discuss case details and evidence.
- Booked travel arrangements for firm attorneys and support staff.
- Handled telephone calls, meeting plans and conference organization requirements.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
Salt Grass Petroleum Houston, TX
Executive Assistant
08.2011 - 01.2017
Job overview
- Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
- Managed daily invoices, reports and proposals.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Followed proper accounting and bookkeeping procedures to support audits.
- Obtained signatures for financial documents and internal and external invoices.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Coordinated multiple schedules using online calendaring system.
Education
Arizona State UniversityTempe, AZ
Bachelor of Arts
01.2018
Skills
- Contract negotiation
- Status reporting
- Bid details and evaluations
- Verbal and written communication
- Contract amendments
- Contract analysis
- Negotiation
- Scheduling and calendar management
- Administrative management
- Vendor relationships
- Administrative support specialist
- Database management
- Customer service-oriented
- Self-starter
- Travel administration
- Human resource laws knowledge
- Strong problem solver
- Excel spreadsheets
- Professional and mature
- Payroll
- Human resource management systems
- Resume scanning
- Employee relations
- Organization procedures
- Recruiting and hiring oversight
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Program Manager
Community Schools At St. Vrain Valley School District
01.2019 - 08.2022
Legal Assistant/Paralegal
Franklin D. Azar
10.2017 - 08.2018
Customer Support Analyst/Account Manager
CH Squyres, LLC
01.2017 - Current
Executive Assistant
Salt Grass Petroleum
08.2011 - 01.2017
Arizona State University
Bachelor of Arts
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