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Bilingual (English/French) customer care and case support professional with experience across healthcare, insurance-adjacent, warranty, and finance environments. Known for providing empathetic, detail-oriented support to individuals during stressful and time-sensitive situations. Experienced in interpreting contract terms and conditions, explaining coverage, maintaining accurate documentation, and supporting escalations. Highly analytical, organized, and motivated to grow within disability and benefits claims environments.

Dedicated professional with a strong foundation in education and caregiving. Actively supports individual education plans, monitors student progress, and fosters a positive learning environment for diverse learners. Committed to enhancing educational outcomes for diverse students through effective support of individual education plans and detailed progress monitoring. Proven ability to provide personalized educational and emotional support, ensuring a nurturing classroom environment.

Motivated individual eager to contribute to team success through hard work and attention to detail. Seeking entry-level role to develop new skills and support company objectives. Quick learner with authorization to work in the US for any employer.

Reliable and hardworking professional with experience in customer service, retail, warehouse operations, and education support. Skilled in fast-paced environments requiring strong organization, teamwork, and attention to detail. Experienced as a paraprofessional supporting students with academic and behavioral needs, as well as working in warehouse and retail roles where accuracy, time management, and customer service are essential. Former shift manager in the fast-food industry with experience leading teams, handling cash registers, stocking inventory, and ensuring smooth daily operations. Known for being dependable, a quick learner, and committed to creating a positive customer and workplace experience.

Soraya Gomez

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Paraprofessional

Registered Behavior Technician

Registered Behavior Technician

Registered Behavior Technician

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High School -

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