Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
Generic

Soraya Morissaint

Lake Worth,FL

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

3
3
years of professional experience

Work History

Food Runner Coordinator

Evo Entertainment
11.2022 - Current
  • Responsible for getting customer orders to their seats in a timely and coordinated manner.
  • The food runner coordinator is liable for training new food runners and instilling them with good habits.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.

Merchandise Associate

TJ Maxx
11.2021 - 10.2022
  • Adjusted to new POS system quickly despite going from fast food to retail.
  • Merchandise on sales floor was to be maintained so it appealed more to the guests.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Front of House Team Member

Chick-fil-A
06.2021 - 08.2021
  • Worked with several team members to keep dining area, play area, and restrooms clean and functional for visitors.
  • Successfully learned POS system on both register for indoor usage and IPad for outdoor drive thru orders.
  • Responsible for restocking and organizing work areas so team can be more efficient during busier hours.
  • Established welcoming atmosphere by greeting each guest warmly.

Education

High School Diploma -

Park Vista Community High School
Lake Worth, FL

Associate of Arts - Art, architecture

Tallahassee Community College
Tallahassee, FL
05-2027

Skills

  • Public Speaking
  • Leadership
  • Critical Thinking
  • Creative Writing
  • Social Media Marketing
  • Adobe Photoshop
  • Organization
  • Quick Learner
  • Time Management
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Sense of urgency

Hobbies and Interests

  • Graphic Design
  • Architecture
  • Euphonium
  • Art
  • Marketing
  • Reading

Languages

Haitian Kreyol
Professional Working
English
Native or Bilingual

Timeline

Food Runner Coordinator

Evo Entertainment
11.2022 - Current

Merchandise Associate

TJ Maxx
11.2021 - 10.2022

Front of House Team Member

Chick-fil-A
06.2021 - 08.2021

High School Diploma -

Park Vista Community High School

Associate of Arts - Art, architecture

Tallahassee Community College
Soraya Morissaint