Soraya Nassiri- Sandstrom
Houston
Summary
Possesses strong problem-solving capabilities, effectively addressing challenges to maintain customer satisfaction. Engaged customers through friendly interactions, utilizing effective communication skills to create positive experiences. Demonstrated flexibility and dependability in managing time-sensitive tasks while collaborating with team members. Knowledgeable in conflict resolution techniques, ensuring smooth operations during peak hours.
Overview
4
4
years of professional experience
Work History
Babysitting and Dog Sitting
Self Employed
Houston
03.2021 - Current
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Class Leader
Sugar Creek Baptist Church Creek Kids
Houston
01.2023 - 02.2024
Education
Senior in High School - High School Studies
Clear Lake High School
Houston , TX05-2026
Skills
- Customer service
- Problem solving
- Time management
- Effective communication
- Team collaboration
- Conflict resolution
- Good Telephone Etiquette
- Cultural awareness
- Flexible and adaptable
- Organizational skills
- Communication
- Dependable and responsible
Affiliations
- Worship Leading
- Choir and Show Choir
- AP classes in school
- Cooking and Baking
- Painting
- Playing piano
- Reading
Timeline
Class Leader
Sugar Creek Baptist Church Creek Kids
01.2023 - 02.2024
Babysitting and Dog Sitting
Self Employed
03.2021 - Current
Senior in High School - High School Studies
Clear Lake High School