Soren Almeida
Hempstead,NY
Summary
Dependable worker who's successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Busser & Food Runner
Mama's Comfort Food & Cocktails
03.2021 - 01.2022
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
Food Runner & Busser
Mama's Comfort Food & Cocktails
05.2023 - 08.2023
Restuarant Server
Moulin
02.2022 - 07.2022
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Education
High School Diploma -
Hofstra University
Hempstead, NY05.2026
Skills
- Time Management
- Teamwork and Collaboration
- Problem-Solving
- Store Opening and Closing
- Customer Service
- Display Setup
- Equipment Maintenance
Timeline
Food Runner & Busser
Mama's Comfort Food & Cocktails
05.2023 - 08.2023
Restuarant Server
Moulin
02.2022 - 07.2022
Busser & Food Runner
Mama's Comfort Food & Cocktails
03.2021 - 01.2022
High School Diploma -
Hofstra University
Languages
English
Native or Bilingual
Finnish
Professional Working
French
Limited Working
Similar Profiles
Alfonso Esquivias GonzalezAlfonso Esquivias Gonzalez
Shift Lead/ Lead Bartender at Mama's Comfort Food & CocktailsShift Lead/ Lead Bartender at Mama's Comfort Food & Cocktails
Blake BrennanBlake Brennan
Food Expeditor at Mama's Comfort Food and CocktailsFood Expeditor at Mama's Comfort Food and Cocktails
Briana MolanoBriana Molano
Server at Mamas Comfort food and CocktailsServer at Mamas Comfort food and Cocktails