Soren Lindholm
Carbondale,CO
Summary
I am highly creative, friendly, and passionate individual with a deep commitment to delivering quality in every project undertaken. With a natural talent for thinking outside the box, I bring innovative ideas to life, whether in a collaborative team setting or independent work. I am approachable and easy to work with. I try to build positive relationships and effective communication, which helps to create a productive and inspiring work environment.
Overview
6
6
years of professional experience
Work History
Customer Service and Operations Analyst
Blazing Adventures
04.2023 - 09.2023
- Provided exceptional support for customers, leading to increased loyalty and repeat business.
- Handled escalated customer complaints professionally, working towards mutually agreeable resolutions while preserving the company''s reputation.
- Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns in a timely manner.
- Identified trends in customer feedback, suggesting opportunities for improvement or additional training needs for staff members.
Paid Intern
Endless Pawsibilities Dog Training
03.2021 - 03.2022
- Optimized customer experience by delivering superior service and effectively troubleshooting issues.
- Adapted to changing assignments and varying workloads to fill productivity gaps.
Student Intern
Neuroplastic Functional Institute
01.2018 - 02.2020
Assisted in program development creating a collaboration of therapies to progress mental and physical healing. I spent a lot of time in the pool and studio developing therapeutic plans for people with neurological disabilities.
Education
High School Diploma -
Colorado Rocky Mountain School
Carbondale, CO05-2018
Skills
- Attention to detail
- Flexibility and adaptability
- Social Media Knowledge
- Relationship/communication skills
- Creative thinking
- positive attitude
- Sales Support
- Complaint Handling
- CRM Software
- Service standard compliance
Additional Information
When I was 17 years old I broke my back in a skiing accident that left me paralyzed from the waist dow. Although this was a massive curve-ball in the course of my life I never lost to motivation to succeed in whatever I am doing.
Timeline
Customer Service and Operations Analyst
Blazing Adventures
04.2023 - 09.2023
Paid Intern
Endless Pawsibilities Dog Training
03.2021 - 03.2022
Student Intern
Neuroplastic Functional Institute
01.2018 - 02.2020
High School Diploma -
Colorado Rocky Mountain School
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