Soren Pearce
Las Vegas
Summary
Dedicated professional with demonstrated strengths in customer service, baking, and interpersonal skills. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
Baker
Panera Bread
02.2022 - Current
- Prepped, proofed, shaped, baked, and decorated dough for baguettes, bagels, pastries and other breads.
- Trained and developed foodservice team members in company policies and service standards
- Cross-Trained in every position in work place.
- Cleaned and maintained kitchen equipment and oven.
Customer Service Associate
Home Depot
08.2023 - 09.2024
- Handled exchanges, returns and refunds
- Offered customers information about products, services, prices and special offers
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled escalating calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Floor Staff Member
Regal Aliante & IMAX
05.2021 - 12.2022
- Processed customer transactions with POS register system to accurately handle cash, card and mobile payments
- Cross-trained in multiple customer-facing and back-end positions to meet store needs
- Participated in post-event cleanup efforts including sweeping floors, removing trash, and resetting seating areas
Education
Associate of Arts And Sciences -
College of Southern Nevada
05-2026
Skills
- Multitasking capabilities
- Health and safety compliance
- Interpersonal skills
- Staff training and development
- Problem-solving abilities
- Strong communication
- Adaptability and flexibility
- Critical thinking
- Active listening
LANGUAGE
English Native
Timeline
Customer Service Associate
Home Depot
08.2023 - 09.2024
Baker
Panera Bread
02.2022 - Current
Floor Staff Member
Regal Aliante & IMAX
05.2021 - 12.2022
Associate of Arts And Sciences -
College of Southern Nevada
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