Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
18
18
years of professional experience
Work History
Administrative Manager
HOLY EXPRESS LLC
09.2021 - Current
Managed financial accounts and generated detailed reports for the company database, ensuring data accuracy and timely updates.
Established and streamlined workflow processes, improving daily productivity and operational performance across departments.
Processed financial transactions, including deposits, withdrawals, and payments, maintaining high levels of accuracy and compliance.
Prepared tax returns and monthly financial reports in accordance with regulatory and organizational standards.
Conducted in-depth analysis of business processes, identifying opportunities for cost reductions and operational efficiencies.
Children's Ministry Volunteer
LAGOINHA ORLANDO CHURCH
08.2018 - Current
Created an engaging and interactive environment for children's learning and ministry, promoting spiritual growth and community values.
Served as a role model, guiding children to learn, grow, and contribute as active members of the church community.
Designed and led activities that promoted the physical, mental, and social development of children, including games, arts & crafts, and storytelling.
Developed faith-based lesson plans and prepared educational materials for classroom activities.
Front Desk Receptionist
MIAMI INTERNATIONAL LANGUAGE ACADEMY
12.2023 - 11.2024
Welcomed international students on their first day, providing campus tours and introductions to school departments.
Assisted in organizing class schedules and optimizing classroom resources to ensure smooth daily operations.
Provided comprehensive administrative support across departments, enhancing overall organizational efficiency for students and staff.
Managed cash control for products sold at the front desk and provided exceptional customer service in-person and over the phone.
Generated reports through the school's system, contributing to the smooth operation and planning of events.
Helped maintain a clean, organized school environment and adjusted classroom setups based on student attendance data.
Planned and executed student and staff events, fostering community engagement and school spirit.
Owner/Operator
BAKERY VITORIA
04.2007 - 02.2018
Oversaw all aspects of bakery operations, including production, inventory, and customer service, ensuring smooth day-to-day functionality.
Trained and motivated a team of employees to uphold operational standards and deliver excellent customer service.
Managed supplier relationships, maintaining cost controls and ensuring high-quality goods were consistently available.
Controlled inventory levels, identifying opportunities to minimize waste and optimize stock usage.
Ensured compliance with health and safety regulations, verifying the functionality and safety of cooking equipment and utensils.
Established and enforced daily operating procedures, ensuring the bakery was well-stocked, organized, and maintained a clean environment.
Provided personalized customer service, addressing needs promptly and operating the register with excellent accuracy for all transactions.
Owner/Operator
MALWEE KIDS FRANCHISE
06.2014 - 12.2016
Managed all day-to-day operations of the franchise, including staff supervision, inventory control, and customer service.
Provided personalized consulting services to customers, assessing their needs and offering tailored solutions to enhance the shopping experience.
Trained and motivated employees to perform daily functions efficiently and maintain high service standards.
Conducted supplier evaluations, maintaining cost controls and ensuring the franchise’s product offerings were competitive.
Handled financial transactions, including preparing bank deposits and generating reports for sales, returns, and other business activities.
Managed inventory to ensure the store was adequately stocked with high-demand products, preventing stockouts and optimizing sales.
Processed payments accurately through cash, check, and credit card transactions.