Soria De La O
Las Vegas
Summary
Innovative and adaptable professional with several years of diverse experience in administration, management, HR, and customer service. Skilled at overseeing teams, streamlining processes, handling payroll and scheduling, and providing excellent remote and in-person customer support. Strong organizational and problem-solving abilities with a track record of learning new systems quickly.
Overview
8
8
years of professional experience
Work History
Admin / Customer Service
Devon&Friends LLC
Las Vegas, NV
01.2023 - 09.2025
• Managed payroll, tracked employee hours, and handled data entry from home.
• Assisted with hiring and onboarding new employees.
• Called and communicated with customers, answered inquiries, and booked jobs remotely.
• Maintained organized records and handled administrative tasks efficiently.
Manager
Tinys BB
Tatum, NM
06.2017 - 08.2024
• Started as a server, providing excellent customer service and handling orders efficiently.
• Assisted with inventory, supply management, and daily restaurant operations.
• Promoted to management, overseeing staff, scheduling, and overall restaurant operations.
• Trained and supervised new employees to ensure quality service and smooth workflow.
• Handled customer inquiries and resolved issues to maintain satisfaction and repeat business.
Education
Associate of Science - General Studies
New Mexico Junior College
Hobbs, NM05-2026
High School Diploma -
Tatum High School (Cyber)
Tatum, NM05-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
Accomplishments
• Used Microsoft Excel to track inventory and organize employee schedules with accuracy and efficiency.
• Managed payroll, employee hours, and hiring processes.
• Provided excellent customer service, including booking jobs and resolving inquiries.
• Supervised and trained staff to ensure smooth daily operations.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Admin / Customer Service
Devon&Friends LLC
01.2023 - 09.2025
Manager
Tinys BB
06.2017 - 08.2024
Associate of Science - General Studies
New Mexico Junior College
High School Diploma -
Tatum High School (Cyber)