Sorina Weber
Buena Park,CA
Summary
Proven track record in enhancing patient experience and streamlining workflow at Infusion For Health through expert management of multi-line phone systems and exceptional interpersonal communication. Achieved significant improvements in patient data accuracy and efficiency, demonstrating unparalleled professionalism and dedication to team collaboration.
Talented Intake Specialist in conducting intake interviews and summarizing data with speed and efficiency. Connects with patients easily to provide thoughtful and compassionate assistance. Manages patient files and prioritizing tasks to achieve optimal productivity.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
Work History
Intake Coordinator
Infusion For Health
01.2024 - Current
- Maintain medical records and prior authorization in charts.
- Communicated with referral sources, physicians, and associated staff to check documentation for proper signature
- Documented patient medical information, and insurance details to facilitate smooth appointments.
- Collected, verified, recorded and processed patient demographics, insurance details, and referral information.
- Entered referrals into appropriate system based on type of referral obtained.
- Collaborating with other departments and clinical staff for accuracy and fulfillment of patients chart.
Medical Receptionist/Office Assistant
Jessica Rayhanabad, MD
06.2023 - 01.2024
- Supported office staff and operational requirements with administrative tasks.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Performed various administrative tasks by filing, copying and faxing documents.
Medical Receptionist
Shin Imaging
04.2022 - 06.2023
- Helped patients complete necessary medical forms and documentation.
- Supported office staff and operational requirements with administrative tasks.
- Maintained current and accurate medical records for patients.
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Performed various administrative tasks by filing, copying and faxing documents.
Front Office Lead
Hana T. Bui, MD
10.2016 - 06.2023
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patient information upon referral.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Aided colleagues, managers, and patients through regular communication and assistance.
- Created and updated records and files to maintain document compliance.
Front Office Lead
Lucy T. White, DDS
07.1998 - 09.2011
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patient and client documents and information upon referral.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Created and updated records and files to maintain document compliance.
Education
Associate of Arts - Dental Assisting
Cerritos College
Norwalk, CA06.1994
High School Diploma -
Leuzinger High School
Lawndale, CA06.1987
Skills
- Multi-Line Phone Systems
- Insurance Verification
- Follow-up skills
- Scheduling appointments
- Data Entry
- Reliability
- Professionalism
- Excellent Communication
- Customer Service
- Multitasking and Organization
- Interpersonal Communication
- Team Collaboration
Timeline
Intake Coordinator
Infusion For Health
01.2024 - Current
Medical Receptionist/Office Assistant
Jessica Rayhanabad, MD
06.2023 - 01.2024
Medical Receptionist
Shin Imaging
04.2022 - 06.2023
Front Office Lead
Hana T. Bui, MD
10.2016 - 06.2023
Front Office Lead
Lucy T. White, DDS
07.1998 - 09.2011
Associate of Arts - Dental Assisting
Cerritos College
High School Diploma -
Leuzinger High School
Similar Profiles
Sue LeeSue Lee
Intake Coordinator at Infusion for HealthIntake Coordinator at Infusion for Health
LISA GRAVESLISA GRAVES
Provider Development Director at Infusion For HealthProvider Development Director at Infusion For Health
Gale S. JohnsonGale S. Johnson
VP of Revenue Cycle at Infusion for HealthVP of Revenue Cycle at Infusion for Health
JOEL MEDINAJOEL MEDINA
Materials Associate (Contractor) at Anduril IndustriesMaterials Associate (Contractor) at Anduril Industries
Jose David Ramirez Jr.Jose David Ramirez Jr.
Instructional Assistant in Special Education at Fullerton Joint Union High School District, Troy High SchoolInstructional Assistant in Special Education at Fullerton Joint Union High School District, Troy High School