Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Volunteer work
Timeline
Generic
Sorya Goloversic

Sorya Goloversic

Houston,Texas

Summary

Bachelor of Arts graduate seeking opportunities and hoping to advance my administration and project management skills.

Overview

5
5
years of professional experience

Work History

Personal Assistant

High Demand Media
01.2023 - Current
  • Scheduling and Managing social media.
  • Tracking and analyzing social media performance metrics to assess the effectiveness of campaigns and make recommendations for improvement.
  • Assisting with administrative tasks such as organizing files, managing emails, scheduling meetings and coordinating with other team members.
  • Staying up to date with social media trends, algorithms, and best practices to help the company and clients stay ahead in the digital landscape.
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Internship

Unified Officer Service (Office Supply Company)
06.2023 - 09.2023
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
  • Assisted in budget development for procurement activities, ensuring alignment with organizational goals.
  • Developed strong supplier relationships to negotiate better pricing terms and ensure timely delivery of goods.
  • Collaborated with the sales team to resolve customer billing issues and ensure timely payment collection.
  • Established effective communication lines between suppliers/vendors and internal stakeholders to facilitate smooth order processing and delivery scheduling.

Server

Elaine’s New American Wine Bar and Restaurant
03.2020 - 05.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices. (Lead Trainer)
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Thai Vegan
04.2019 - 08.2019
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.


Education

Bachelor's Degree - Liberal Arts

The University of New Mexico
01.2022

Highschool Diploma -

Volcano Vista High School
01.2018

Skills

  • Excellent customer service skills
  • Strong Work Ethic
  • Time management expertise
  • Team collaboration
  • Marketing
  • Research/Reporting
  • CPR certified
  • Commitment to quality and service
  • File and database management
  • Microsoft Office proficiency
  • Detail-oriented mindset
  • Strong Problem Solver

Hobbies and Interests

  • Travel
  • Exercise
  • Cooking
  • Listening to music
  • Making videos

Volunteer work

Pi Beta Phi Philanthropy

Distributing over 20,0000 new age appropriated books to children in need with our READ LEAD ACHIEVE organization.

Hosting sports tournaments, and food drives on campus to raise funds.

Donating food at local food banks.



Timeline

Internship

Unified Officer Service (Office Supply Company)
06.2023 - 09.2023

Personal Assistant

High Demand Media
01.2023 - Current

Server

Elaine’s New American Wine Bar and Restaurant
03.2020 - 05.2023

Server

Thai Vegan
04.2019 - 08.2019

Bachelor's Degree - Liberal Arts

The University of New Mexico

Highschool Diploma -

Volcano Vista High School

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Sorya Goloversic