Soseh Melkonian
Tujunga,CA
Summary
Detail-oriented and organized Assistant Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Worthe Real Estate Group
Burbank, CA
01.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept accurate records of all tenants and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Processed security deposit refunds.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Established strong, professional relationships with tenants by promoting team collaboration and delivering exemplary service.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Administered operations to handle needs of more than 12 tenants.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Compiled statistical reports, financial reports, and budgets.
Property Administrator
Coretrust Management LP/CBRE, Inc
Pasadena, CA
05.2018 - 01.2022
- Administers accounting functions for buildings managed.
- Assists in preparation of tenant escalations and common area maintenance.
- Analyzes financial statements for accuracy and variances.
- Administrate tenant leases, rent roll updates, including preparation of lease abstract activity.
- Assisted in Compiling statistical reports, financial reports and budgets.
- Streamline lease abstract procedures through entire portfolio.
- Implement Vendor Café for all vendors at all properties.
- Worked closely with property manager and various departments to meet program delivery goals.
- Maintained direct contact with customers and operations personnel to maintain positive relationships and exceed customer expectations.
- Brought in $200,000 by implementing filming on property
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Lead Educator
Right At School LLC
Arcadia, CA
09.2017 - 05.2018
- Implement Safety Protocols and training for tenants.
- Attended trainings to enhance the program.
- Responsible for building daily and monthly reports.
- Being the liaison between higher management, stakeholders, and parents.
- Work on personal and professional development with the staff.
- Ensure the effectiveness and efficiency of the program operations on daily basis.
- Conducted frequent inspections and basic maintenance on equipment to keep every machine in proper working order for expected student needs.
- Promoted available resources and connected individuals with services.
Office Manager
Cathedral Medical Clinic
Los Angeles, CA
04.2017 - 08.2017
- Implement the new EHR system, AdvancedMD.
- Monitoring daily systems.
- Utilize problem-solving skills to maintain the flow of the office.
- Managed over 40 customer concerns daily
- Accountable for meeting minutes, coordinate staff meetings.
- Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall effectiveness of personnel and activities.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Supervised 6 team members
Education
MBA - Digital Innovation And Information Systems
Pepperdine University
Malibu, CA08.2023
B.S - Health Administration
California State University- Northridge
Northridge, CA08.2017
Skills
- Quick Learner
- Time Management
- Collaborative and Innovative
- Professionalism
- Proficient in use of modern technology
- Staff Management
- Customer Service-focused
- Repair Planning
- Monthly Fee and Payment Collection
- Dispute & Disturbance Handling
- Social Perception
- Tenant Improvements
- Tenant and Owner Liaising
- Construction Project Oversight
- Grounds and Facility Inspection
- MRI & Yardi Accounting Software
Licenses
California Real Estate Sales Person License #02098491
Timeline
Assistant Property Manager
Worthe Real Estate Group
01.2022 - Current
Property Administrator
Coretrust Management LP/CBRE, Inc
05.2018 - 01.2022
Lead Educator
Right At School LLC
09.2017 - 05.2018
Office Manager
Cathedral Medical Clinic
04.2017 - 08.2017
MBA - Digital Innovation And Information Systems
Pepperdine University
B.S - Health Administration
California State University- Northridge