Sotha Khim
Lawrenceville,GA
Summary
Results-driven professional with strong focus on team collaboration and adaptability. Demonstrated ability to manage tasks efficiently, meet deadlines, and drive projects to completion. Skilled in problem-solving, communication, and maintaining high standards in all work processes. Reliable and flexible, consistently aligning with organizational goals and adapting to changing needs.
Overview
17
17
years of professional experience
Work History
Commercial Hood Cleaner
Self-employeed
08.2022 - Current
- Convert foodservice establishment''s potential risks into safe environments through meticulous attention to detail in hood system cleanings.
- Improved kitchen safety by thoroughly cleaning and maintaining commercial hood systems.
- Encouraged repeat business by providing thorough explanations of completed work, setting up future appointments, and fostering positive client interactions.
- Contributed to customer satisfaction with timely completion of assigned hood cleaning tasks.
- Developed strong relationships with clients, earning trust and loyalty through attentive service and open communication.
- Ensured complete customer satisfaction by conducting final inspections and addressing any issues promptly before leaving the job site.
Service Advisor
Honda
02.2021 - 08.2022
- Strengthened customer relationships by promoting informed vehicle care decisions.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Sales Advisor
Honda
01.2019 - 02.2021
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Developed long-lasting client relationships by providing exceptional customer service.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and generating future business opportunities.
Painter's Assistant
Nalley Toyota
06.2009 - 01.2019
- Filled cracks and breaks in surfaces of plaster articles with putty and epoxy compounds.
- Covered surfaces with drop cloths, masking tape and paper during painting.
- Maintained painting equipment by cleaning paint guns, hoses and other equipment with paint solvent.
- Examined surfaces for imperfections and applied additional coats to achieve smooth, even finish.
- Helped remove damaged materials and surfaces in preparation for repairs.
- Applied various protective coatings such as primers and preservatives to protect against rust and corrosion.
Delivery Courier
Havertys Furniture
07.2008 - 06.2009
- Handled delicate furniture pieces with care, minimizing potential damages during transport and delivery process.
- Organized inventory within the warehouse for efficient loading and unloading procedures.
- Collaborated effectively with team members to achieve high-quality delivery services.
- Loaded and unloaded trucks carefully, preventing damage to valuable furniture items.
- Completed daily vehicle inspections to guarantee safe transportation of goods.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
High School Diploma -
Collin’s Hill HS
Lawrenceville, GA05.2002
Languages
Cambodian
Native or Bilingual
Timeline
Commercial Hood Cleaner
Self-employeed
08.2022 - Current
Service Advisor
Honda
02.2021 - 08.2022
Sales Advisor
Honda
01.2019 - 02.2021
Painter's Assistant
Nalley Toyota
06.2009 - 01.2019
Delivery Courier
Havertys Furniture
07.2008 - 06.2009
High School Diploma -
Collin’s Hill HS
Similar Profiles
April SpencerApril Spencer
At Home Mom at Self-employeedAt Home Mom at Self-employeed
Ashley VincentAshley Vincent
Stay at Home Mom at Self-employeedStay at Home Mom at Self-employeed
Aria BrassertAria Brassert
Resale Seller at Self-employeedResale Seller at Self-employeed
Gregory GoldmanGregory Goldman
General Contractor at Self-employeedGeneral Contractor at Self-employeed
Christina CoatesChristina Coates
Vlogger/Personal Blogger at Novelty Woman SpeaksVlogger/Personal Blogger at Novelty Woman Speaks