Overview
Work History
Education
Skills
Languages
Timeline
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Sotir Naslazi

Worcester,MA

Overview

5
5
years of professional experience

Work History

Relationship Banker

Santander Bank
Worcester, MA
05.2024 - Current
  • Managed the branch's risk assessment processes, ensuring adherence to internal controls and overseeing reconciliation of high-risk accounts before end-of-month reporting
  • Led an internal compliance audit of high-risk client accounts, reviewing financial activity for BSA/AML violations, resulting in the early identification of several potentially fraudulent transactions totaling $500k
  • Oversaw a portfolio of high-net-worth clients, providing strategic financial guidance on investment products, loan structures, and wealth management solutions
  • Performed final approval for high-value transactions, including large wire transfers, cash deposits exceeding CTR (Currency Transaction Report) thresholds, and business account withdrawals, ensuring full regulatory compliance
  • Assisted in regulatory audit preparation, compiling customer due diligence reports and transaction history records to ensure compliance with OFAC, Patriot Act, KYC, and FinCEN guidelines
  • Handled escalated compliance and fraud cases, investigating suspicious transactions, communicating with risk and fraud departments, and ensuring SAR (Suspicious Activity Report) filings were completed accurately

Asset & Wealth Management Associate

Highland Financial Group
Wellesley, MA
06.2023 - 05.2024
  • Prepared investment recommendations and presentations for clients, incorporating market insights and economic trends
  • Monitored and evaluated portfolio performance, identifying areas for improvement and recommending adjustments as needed
  • Assisted in achieving revenue goals by networking within and outside of the company for referrals and developing a book of business for investment management
  • Cultivated and maintained strong relationships with clients, serving as their primary point of contact for all financial matters
  • Conducted in-depth financial analysis and risk assessment to develop tailored investment strategies for high-net-worth clients

Sales Analyst

Impact Fitness
Auburn, MA
04.2020 - 06.2023
  • Prepared monthly financial reports and presentations for senior management in Excel and Power BI, including key performance indicators (KPIs), financial metrics, and trend analysis, facilitating data-driven decision-making.
  • Utilized QuickBooks and SAP to analyze and generate financial reports to track sales performance, and reconcile accounts.
  • Maintained and optimized Salesforce CRM, resulting in a 23% increase in lead conversion rates, and a 44% improvement in customer retention through targeted client engagement strategies.
  • Led cross-functional teams in the development and execution of targeted marketing campaigns based on data-driven insights using SQL, resulting in a 27% increase in lead conversion rates for memberships.
  • Conducted variance analysis to identify cost-saving opportunities and streamline budgeting processes, resulting in a 6% reduction in departmental expenses.

Education

Bachelor of Science - Accounting

Western Governors University

Skills

  • Microsoft Suite
  • Portfolio management
  • Account audits
  • Power BI
  • Financial analysis
  • QuickBooks
  • Reconciliation
  • Valuation Techniques (DCF, DDM, CAPM)
  • Financial Reporting
  • Financial modeling
  • Financial Forecasting
  • Advanced Excel Skills (VLOOKUP, PivotTables, Macros, VBA)
  • SAP Financial Modules
  • GAAP
  • CAS

Languages

Spanish
Limited
Albanian
Native/ Bilingual

Timeline

Relationship Banker

Santander Bank
05.2024 - Current

Asset & Wealth Management Associate

Highland Financial Group
06.2023 - 05.2024

Sales Analyst

Impact Fitness
04.2020 - 06.2023

Bachelor of Science - Accounting

Western Governors University
Sotir Naslazi