Souhila Talbi
sales
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales associate
BOB MILLS FURNITURE
San Antonio , TX
2020.01 - Current
- Provided strong service to customers, increasing customer loyalty and ensuring high rate of repeat customers
- Worked productively to determine needs of customers and fast track solutions to those needs
- Researched and stayed up to date on all furniture and interior design trends
- Tailored sales techniques to each customer to assure high closing rate
- Continuous study of product knowledge
- Placed 2nd in yearly sales host performance metrics sheet.
fraud specialist
Alorica
San Antonio , Tx
2019.02 - 2019.12
- Managed variety of customer service calls and administrative tasks in complex, fast-paced and challenging call center environment
- Transferred calls to respective place as per caller’s requirements
- Gathered and verified all required customer information for tracking purposes
- Reviewed customer’s account activities
- Working with multiple systems and providing excellent customer service
- Obtained information to resolve customer inquiries and assisted customers with questions and concerns.
Director
Little Treehouse Early Learning Center
San Antonio , TX
2017.01 - 2019.01
- Created annual budget and a comprehensive plan to help the company meet its goals
- Hired and managed staff
- Ensured high quality member-focused programs through innovative program development, evaluations and on-going training of staff
- Laid the groundwork for the company's structure and made a significant contribution to its current success
- Provide leadership and support to the annual fundraising campaign and volunteer committees/boards as assigned
- Keep current of the trends and needs in child care and plan for ways to meet those needs
- Developed effective working relationship with the community
Education
African Languages, Literatures, And Linguistics
College Mouloud Maammeri
Algiers Highschool diploma - undefined
Sadouk el
2013
Skills
- Word, Excel, Outlook, Power Point
- Problem solving and critical thinking
- Excellent interpersonal and public speaking skills
- Accurate and efficient
- Strong attention to details
- Multi-tasker
- Positive and professional attitude
- Willingness to learn
- Ability to work under pressure and in fast-paced environment
- Sales and marketing strategies
- Workforce development & planning
Accomplishments
- Awarded “Employee of the Month” in 2021 by hitting a millions dollar in sales.
- Exceeded monthly quota multiple times.
- Supervised team of 13 staff members.
Languages
Arabic
Native or Bilingual
French
Full Professional
Timeline
Sales associate
BOB MILLS FURNITURE
2020.01 - Current
fraud specialist
Alorica
2019.02 - 2019.12
Director
Little Treehouse Early Learning Center
2017.01 - 2019.01
African Languages, Literatures, And Linguistics
College Mouloud Maammeri
Highschool diploma - undefined
Sadouk el
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