Soujanya Rao Appana
Chesapeake,VA
Summary
Have 6 years of experience as Innovative Decisions Developer, Python development and Business Analysis with proven success in AI integration and Salesforce development. Skilled in optimizing processes and designing impactful solutions to enhance user experiences. Known for leveraging AI to improve UI/UX experience, contributing to innovative projects that drive efficiency and collaboration.
Overview
7
7
years of professional experience
6
6
Certifications
Work History
Decisions Developer
Decisions LLC
Virginia Beach, Virginia
12.2021 - Current
- Worked on innovative projects that bring together the power of OpenAI technologies, intelligent response systems, and community-driven forums.
- My work involves designing, building, and optimizing solutions that enhance how people interact with information, automate repetitive processes, and create meaningful digital experiences. A big part of what I do includes leveraging AI models to generate, analyze, and refine responses that feel natural, accurate, and context-aware.
Building forum-based solutions that make collaboration and knowledge sharing more effective, ensuring that users can easily find and contribute to the information they need. - Design, develop, test, and deploy Salesforce solutions on Salesforce projects for a customer using Apex, Lightning Web Components, and Visualforce.
- Experimenting with automation workflows and integrations that connect multiple systems, helping to reduce manual effort, and streamline processes.
Exploring new ways AI can be used to improve decision-making, provide personalized insights, and make online communities more engaging and efficient.
Worked on different projects, like CRM Lite, Clinical Health Care Systems, Pulse Check, Wire Transfer System, and App Store Modules.
-CRM Lite – Designed and implemented features in the Decisions platform, focused on improving customer relationship management, streamlining workflows, and enabling better client engagement.
- Clinical Health Care Systems – Worked on solutions tailored for healthcare organizations, ensuring data security, compliance, and smooth operations for patient management, and clinical workflows.
- Pulse Check – Developed tools to monitor performance, track metrics, and provide actionable insights, enabling teams to make data-driven decisions in real time.
- Wire Transfer System – Contributed to the design and integration of secure, reliable financial transaction systems, ensuring accuracy, compliance, and fraud prevention in high-value money transfers. - Collect and analyze the business requirements through requirement elicitation techniques.
- Develop and maintain integrations between Decisions and Salesforce using REST/SOAP APIs.
- Proficient in performing cost-benefit analysis, impact analysis, GAP analysis, risk analysis, and SWOT analysis.
Graduate Assistant
University of North Carolina, Wilmington
Wilmington, North Carolina
01.2021 - 05.2022
- Performed all the assistant teaching duties, including mentoring, lecturing, and researching.
- Responsible for updating the Canvas portal with study materials for students and professors.
- Mentored a core group of 60+ students for each semester.
- Conduct lab sessions or discussion sections.
- Grade assignments. Quizzes and exams.
- Hold office hours for students.
- Assist in exam preparation.
- Occasionally, deliver lectures.
- Maintain course materials on Canvas.
Python Developer
Aptech Ltd. India
Bhubaneswar, Odisha
03.2019 - 07.2020
- Strong proficiency in Python programming.
- Experience with backend frameworks such as Django, Flask, or FastAPI.
- Solid understanding of object-oriented programming (OOP) and design patterns.
- Experience with relational SQL databases (PostgreSQL, MySQL, MongoDB).
- Strong knowledge of RESTful API design and development.
- Familiarity with version control systems, such as Git.
- Experience with testing frameworks like pytest or unittest.
- Exposure to cloud platforms such as AWS, Azure, or GCP.
- Knowledge of Linux/Unix environments.
- Familiarity with Message Queues (RabbitMQ, Kafka)
- Understanding of security standards and secure coding practices.
Education
MBA - Healthcare Management
Cameron School of Business, UNCW
Wilmington, NC12-2022
Bachelor in Life Sciences, Research and Data Analysis Focus -
Odisha University of Agriculture And Technology
Bhubaneswar06-2018
Skills
- AI integration, Kafka, REST/SOAP API
- Decisions developer
- Decisions and Salesforce business analysis
- Salesforce development
- RESTful API design
- Python programming, SaaS, Haystack
- Apex, JIRA, ClickUp
- SQL, Power BI
- Software testing, Tosca
- Building dashboards, AWS, Azure, and GitHub
- MS Excel, MS Visio, Tableau
Certification
Certified Decisions Developer
Timeline
Decisions Developer
Decisions LLC
12.2021 - Current
Graduate Assistant
University of North Carolina, Wilmington
01.2021 - 05.2022
Python Developer
Aptech Ltd. India
03.2019 - 07.2020
MBA - Healthcare Management
Cameron School of Business, UNCW
Bachelor in Life Sciences, Research and Data Analysis Focus -
Odisha University of Agriculture And Technology