Summary
Overview
Work History
Education
Skills
Timeline
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Soukaina Jules

Freeport,NY

Summary

A hardworking employee with customer service, multitasking, and time management abilities. Highly motivated with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Secourra ( Former name:Talents Without Frontiers)
New York, NY
05.2021 - 01.2024
  • Played a crucial role in the firm's operations by providing essential administrative support, including scheduling meetings, answering phones, and managing correspondence.
  • Supported multiple departments with tasks such as data entry, scanning documents, and creating reports.
  • Took charge of the organization's website content, ensuring its accuracy and contributing to the maintenance of the organization's online presence.
  • Monitored office supplies to replenish needed inventory before depletion.
  • Performed general clerical duties such as photocopying, faxing, and mailing out letters and documents.
  • Greeted visitors upon arrival at the office premises and directed them accordingly.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.

Direct Support Professional

AHRC
Bethpage, NY
02.2018 - 02.2023
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Maintained detailed records of services performed on clients.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Assisted individuals in development of social skills to become integrated in community.
  • Monitored health and well-being of clients and reported significant health changes.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Assisted clients with maintaining good personal hygiene.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Used approved crisis intervention techniques in emergency situations.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Developed relationships with families of those receiving services to ensure continuity of care.
  • Collaborated with other staff members to develop individualized service plans for each participant.

Education

Some College (No Degree) - Healthcare Administration

Suny Old Westbury University
Old Westbury, NY

Skills

  • Office Administration
  • Data Entry
  • Scheduling
  • Filing
  • Clerical Support
  • Research
  • Database Management
  • Timeline Planning and Management
  • Internal Communications
  • Recruiting
  • Multi-line phone proficiency
  • Professional Communication
  • Records Management
  • Spreadsheets
  • Client Relations
  • Medical Terminology
  • Patient care advocacy
  • Conflict Mediation
  • Highly organized
  • Microsoft PowerPoint
  • Excel spreadsheets
  • Social Media and Promotions

Timeline

Administrative Assistant

Secourra ( Former name:Talents Without Frontiers)
05.2021 - 01.2024

Direct Support Professional

AHRC
02.2018 - 02.2023

Some College (No Degree) - Healthcare Administration

Suny Old Westbury University

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Soukaina Jules