Soukaina Julien

• Attended and participated in industry events.
• Organized guest support services for guests to meet accommodation, transportation and service needs.
• Assisted in developing educational programs related to health and fitness
• Participated in volunteer events such as a clean-up of FIU Preserve, a breast cancer walk sponsored by Susan G. Komen, a community health fair organized by YWCA South Florida, a bring-your-own-bra event in association with YWCA, and Project Downtown

• Reviewed files, records and other documents to obtain information or respond to requests.

• Assisted with the filing of documents and records in an organized manner.

• Employed organization and multitasking functions to comply with due dates and deadlines.

• Communicated with customers, employees and vendors to answer questions and address complaints.

• Opened, sorted and routed incoming mail and prepared outgoing mail.

• Organized and maintained office supplies, equipment, and materials.

• Sorted incoming mail and directed to correct personnel each day.

• Ensured that all visitors sign-in upon entering the premises.

• Coordinated appointment calendar and balanced schedules to promote optimal productivity.

• Handled diverse needs for clients in-person, by phone or through email.

• Maintained daily calendars, set appointments with clients and planned daily office events.

Organized filing system for easy retrieval of documents.

Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation

• Greeted customers, delivery persons and official representatives. preparation.

• Helped with prep, set up, and breakdown of community and public events.

• Participated in the packaging planning, and distribution of food and hygiene goods to Feeding South Florida-affiliated families and students in need.

• volunteered at the food pantry, which distributes food to students in a retail environment.

• Provided guidance and support to fellow volunteers during their shifts.

• Mentored new volunteers, fostering a supportive and inclusive team environment.
• Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
• Actively participated in staff meetings, contributing ideas for process improvement and program development strategies.
• Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Communicated with staff members to stay informed about volunteer opportunities and events.
• Tutored at various competency levels to help people with reading, math and writing skills.
• Planted and maintained gardens to provide fresh produce for individuals in need.