Crystal Soukkala
Petoskey,MI
Summary
Dynamic and detail-oriented Laboratory Technical Assistant with a proven track record at McLaren Health Care Corporation, adept in laboratory techniques and safety protocols. Excelled in maintaining supply levels to prevent testing delays and ensuring specimen integrity through meticulous processing. Enhanced customer experience and operational efficiency, demonstrating exceptional interpersonal skills and adherence to quality control procedures.
Overview
17
17
years of professional experience
Work History
Laboratory Technical Assistant
McLaren Health Care Corporation
07.2024 - 10.2024
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
- Venipuncture and capillary puncture techniques. Specimen processing, storage, and transport. Infection control.
Casino Dealer
Odawa Casino
05.2007 - 09.2024
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Dealt cards in many Casino games and monitored players' behavior for signs of cheating.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Answered players questions and resolved disputes to provide excellent customer service.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Enforced game rules to maintain fair paly and avoid disputes.
- Learned and followed company procedures to maintain consistency and standards.
Education
Certified Clinical Medical Assistant
North Central Michigan College
Petoskey, MI11-2024
Skills
- Laboratory techniques
- Laboratory documentation
- Laboratory work competency
- Quality Control Procedures
- Laboratory safety protocols
Timeline
Laboratory Technical Assistant
McLaren Health Care Corporation
07.2024 - 10.2024
Casino Dealer
Odawa Casino
05.2007 - 09.2024
Certified Clinical Medical Assistant
North Central Michigan College
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