Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Soul Schillaci

Richland,Wa.

Summary

Dedicated and goal-oriented professional with exceptional interpersonal and problem-solving skills. Recognized for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to utilizing these qualities to drive team success and make valuable contributions to organizational growth.

Overview

3
3
years of professional experience

Work History

Freelance AI Trainer

DataAnnotation.com
07.2024 - Current
  • Provided detailed feedback to companies developing AI models to improve efficacy and precision of models' generated responses.
  • Assessed client needs for each project to ensure congruency between given feedback and client goals, netting 100% client satisfaction rate.
  • Managed workflow, ensuring optimal efficiency in meeting client expectations while maintaining high-quality feedback.
  • Collaborated with and guided other freelance trainers to refine feedback processes, troubleshoot bugs in generated responses, and meet client needs.

General Manager and Purchaser

Pink Cloud Vape Shop
07.2022 - 07.2024
  • Directed all aspects of store operations, including sales, customer service, inventory management, hiring, and staff training for high-volume retail store.
  • Maximized efficiency by coaching and mentoring personnel on sales principles, industry practices, company procedures, and technology systems.
  • Developed and implemented strategies to increase sales and profitability.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Implemented operational strategies and effectively built customer loyalty, resulting in 90% new customer return rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Warehouse Associate - Inventory Team

Cart.com
06.2021 - 07.2022
  • Led efforts to locate lost inventory within warehouse, leveraging in-depth knowledge of warehouse layout, fulfillment processes, and warehouse management system.
  • Implemented specialized inventory procedures to identify and recover misplaced items, significantly reducing inventory discrepancies.
  • Collaborated closely with cross-functional teams to optimize warehouse operations and ensure efficient order fulfillment, contributing to 50% reduction in delayed orders.
  • Trained team members on effective inventory management techniques, enhancing overall team productivity and accuracy.

Education

BA in English, concentration in Writing and Rhetoric -

Texas State University
San Marcos, TX
05.2021

Skills

  • Sales Management
  • Operations Management
  • Customer Service
  • Staff Training and Development
  • Customer Relationship Management
  • Budgeting and Financial Management
  • Vendor Relations and Negotiation
  • Interpersonal Communication
  • P&L Forecasting
  • Excel
  • Written Communication

References

  • Teressa Peterson, Current Owner of Pink Cloud Vape Shop, owner@pinkcloudvape.com
  • Beau Boniface, Former Owner of Pink Cloud Vape Shop, beauboniface6@gmail.com
  • Brooks Boniface, Former Owner of Pink Cloud Vape Shop, brookesboniface24@gmail.com
  • Tristan Brown, Direct Supervisor of Inventory Team at Cart.com, trisb1097@gmail.com

Timeline

Freelance AI Trainer

DataAnnotation.com
07.2024 - Current

General Manager and Purchaser

Pink Cloud Vape Shop
07.2022 - 07.2024

Warehouse Associate - Inventory Team

Cart.com
06.2021 - 07.2022

BA in English, concentration in Writing and Rhetoric -

Texas State University

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Soul Schillaci