Overview
Work History
Education
Skills
Activities and Honors
Timeline
GeneralManager

Souleymane Souley

Rome,GA

Overview

13
13
years of professional experience

Work History

General Manager

America's Car-Mart
03.2025 - Current

• Ensures Company standards and/or expectations for sales, collections, costs containment, and profitability are met.

• Maintains the quality of the lot facilities and all products offered for sale to our customers.

• Analyzes budget to identify areas in which expenses can be cut, and allocates operating budget.

• Confers with Associates and reviews activity reports to determine required changes in operations. Prepares work schedules and assigns Associates to specific duties.

• Have general mechanical knowledge of automotive systems and inspect vehicles and identify repair issues.

• Directs staffing, training, monitoring and coaching of all Associates to maximize their effectiveness while preparing them to advance their careers within the Company

Assistant Manager

America's Car – Mart
07.2020 - 03.2025
  • Consistently develop new sources of vehicles
  • Develops a route and provides management with contact information about the route and schedule of visitations.
  • Ensures Company standards and/or expectations for sales, collections, costs containment, and profitability are met.
  • Analyzes budget to identify areas in which expenses can be cut, and allocates operating budget.
  • Directs staffing, training, monitoring and coaching of all associates to maximize their effectiveness while preparing them to advance their careers within the Company.
  • Other duties and responsibilities as assigned by your General Manager.
  • Follow company policies and procedures and support company mission, vision, values and standards of ethics.

Sales Manager

Aaron’s
01.2020 - 07.2020
  • Setting weekly and monthly sales goals and staging products.
  • Create and implement marketing strategies in the community to generate new sales.
  • Assist General Manager with product ordering. Including planning for future sales and events.
  • Review and close lease agreements (per first up system).
  • Assist general Manager in stock balancing.

Customer Service Representative

Aaron’s
09.2019 - 01.2020
  • Acquire customers by introducing new products and deals while maintaining a helping relationship with each individual.
  • Process customer information such as order forms, reference checks, and records utilizing the store’s computer system.

Team Leader & Assistant Manager

Roadrunner Gas Station
06.2015 - 09.2019
  • Perform inventory duties for a high-volume convenience store and gas station.
  • Delivered exceptional customer service, team lead, sales and transactional processing.
  • Handled sales transactions, prepares sales reports, and daily bank deposits.
  • Studied market researched and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales.
  • Utilized and cooperated with required customer appreciation and incentive programs.
  • Built long term customer and vendor relationships and became instrumental in conflict resolution.
  • Coordinates with vendors, clients, technicians to troubleshoot computer systems all while maintaining a working knowledge of systems to identify issues.
  • Identified common fraud, errors, and irregularities in transactions.

Warehouse Machine Operator

First Staff
05.2014 - 08.2014
  • Operated equipment throughout the warehouse.
  • Responded to customer counter sales immediately by receiving order and pulling product.
  • Complied with established company policies and procedures.
  • Prepared courier paperwork, accurately processed orders, received and logged products into company computer system.
  • Sorted and placed products and supplies on racks and shelves according to sequence.

Cashier

Mobile Gas Station
06.2013 - 08.2014
  • Operated cash and pump register, bills counter, credit card machine, and lottery machine.
  • Received, revised, and arranged store goods in a timely manner.
  • Responsible for accuracy of cash drawers at beginning and end of shift.
  • Maintained clean and orderly checkout areas and completed other general cleaning duties.

University of Central Arkansas
10.2012 - 06.2013
  • Checked catering order log to review requested customer services to be delivered, food and services needed, dates and times to ensure accuracy.
  • Organized each delivery timely and decorated each venue per customer request.
  • Arranged all food and beverages in a professional appearance and logical manner.
  • Ensured all services were cleaned up at the end of each event.
  • Aramark Catering

Education

Bachelor of Business Innovation and Entrepreneurship -

University of Central Arkansas (UCA)
Conway, AR
12.2019

Associate Degree - General Studies

Center of Languages and Professional Studies (CELPS)
Accra, Ghana
01.2011

Skills

  • Expert in Microsoft Office Suite
  • Multilingual: Fluent in French, English, Zarma, and Haoussa
  • Strong Verbal and Written Communication Skills
  • 10 years of Customer Service Experience

Activities and Honors

Founding member of UCA African Students United Association (August 2016), Treasurer of the UCA African Students Association (August 2018 – May 2019), Head Coach of T-Junction F.C. Soccer Team (2012 – Present), UCA Police Department Volunteer (Fall 2013), ARCSA Soccer League Member (Fall 2012)

Timeline

General Manager

America's Car-Mart
03.2025 - Current

Assistant Manager

America's Car – Mart
07.2020 - 03.2025

Sales Manager

Aaron’s
01.2020 - 07.2020

Customer Service Representative

Aaron’s
09.2019 - 01.2020

Team Leader & Assistant Manager

Roadrunner Gas Station
06.2015 - 09.2019

Warehouse Machine Operator

First Staff
05.2014 - 08.2014

Cashier

Mobile Gas Station
06.2013 - 08.2014

University of Central Arkansas
10.2012 - 06.2013

Associate Degree - General Studies

Center of Languages and Professional Studies (CELPS)

Bachelor of Business Innovation and Entrepreneurship -

University of Central Arkansas (UCA)
Souleymane Souley