Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Timeline
Generic

Soumya Gunugula

Columbus,United States

Summary

Motivated and Passionate individual with a Master’s degree in Business Administration seeking an opportunity to enhance and utilize my skills by being an asset to the organization.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Luxe Jewellers
11.2022 - 12.2023
  • Provided exceptional customer service to clients by recommending products based on their preferences, assisted an average of 50 customers per day
  • Operated POS system efficiently and accurately, by handling cash and credit transactions
  • Collaborated with team members to device strategic sales solutions to maximize purchases
  • Performed store opening duties, ensured proper functioning of the equipment and placement of products
  • Designed sales presentation utilizing excel, powerpoint and presented to management.
  • Maintained customer oriented environment and ensured prompt and exceptional service.
  • Maintained exceptional knowledge of product offerings, sales events, promotions and provided customers with accurate details.
  • Observed customer behaviors to identify security threat and notified to store manager.
  • Identified interested customers and engaged in conversation to explain product details and differences when compared to other products.

HR Associate

Marks & Spencer
01.2013 - 06.2014
  • Supported the MIS(Management Information systems) of Human Resource - Training and Development Department
  • Involved in creating and generating reports to the end users containing different metrics regarding the trainings conducted, man days involved, feedbacks given by them and the assessment of those trainees who have taken training
  • Analyzed the pre and post assessments of trainings
  • Played a crucial role in designing new report formats with input from end users and in turn reducing the manual interference and additional burden for generating and maintaining the reports
  • Involved in preparing questions for conducting tests to the employees online at their stores for India, Bangladesh and SriLanka
  • Managed full recruitment process to keep company fully staffed
  • Interviewed candidates with leadership team to determine the behavioral and cultural fits.

Education

Master's degree in Business Administration - Human Resources and marketing

Karthikeyan Institute of Management Sciences
Warangal, India
01.2013

Bachelor's Degree in Computers -

Kakatiya University
Warangal, India
01.2010

Skills

  • MIS
  • MS PowerPoint
  • Microsoft Excel
  • Interviewing
  • Training
  • Recruiting
  • Customer service
  • Problem solving
  • Multitasking
  • Team work
  • Cash handling

Accomplishments

  • Represented our Business School in 3E (Education, Experience and Enlightenment) conference held at Kuala Lumpur, Malaysia.
  • Won 1st Place in "Rendezvous" Management Fest National Level conducted by Institute of Technology and Management (ITM)
  • Silver Medalist in Rifle Shooting
  • Won 1st Place in Inter college fest
  • Head of ARTS group
  • Blood donation & Eye donation camps Organized donation camps in college while pursuing Bachelors

Projects

Latex Bulb Manufacturing unit, 10/2011, 02/2012, Identifying the Competition, Statutory Norms, Cost Analysis and Potential to establish Latex Bulb Unit

Timeline

Retail Sales Associate

Luxe Jewellers
11.2022 - 12.2023

HR Associate

Marks & Spencer
01.2013 - 06.2014

Master's degree in Business Administration - Human Resources and marketing

Karthikeyan Institute of Management Sciences

Bachelor's Degree in Computers -

Kakatiya University

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Soumya Gunugula