Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Timeline
Generic

Soumya Madiraju

Newmarket,MD

Summary

Results-oriented business analyst with a proven track record in the healthcare industry. Over six years of experience, excelling in leveraging analytical skills, product management expertise, and cross-functional collaboration to drive innovative solutions and achieve organizational growth. Seeking a challenging role to contribute to strategic initiatives and enhance impact in the industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Business Analyst/Product Owner

WellDoc
01.2023 - Current

Software as a Medical Device (SaMD) that performs the data collection, data processing, and display of outputs for the intended purpose of aiding healthcare providers and their patients in the management of diabetes. Allowing the user to manage up to 3 conditions at once including any of these combinations Diabetes, Prediabetes, Heart Failure, Mental Wellbeing and Hypertension. Providing the user multiple options, If they do not qualify for any of the chronic conditions, they have the option to enroll in a Lifestyle Program, which does not provide any coaching or lessons on chronic conditions.

  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Managed implementation of new features by outlining plans and specifications such as how, where, and when each component would work.
  • Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution.
  • Analyzed customer feedback to identify areas for improvement.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
  • Enhanced stakeholder engagement through effective communication of complex data and insights.
  • Streamlined workflow for better productivity with the implementation of new software solutions.
  • Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
  • Improved project efficiency by analyzing business processes and identifying areas for improvement.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Led process mapping initiatives, resulting in optimized workflows and reduced redundancies across departments.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
  • Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
  • Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices.
  • Coordinated with design and media teams to develop high-quality creative assets.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
  • Fostered culture of continuous improvement, encouraging team feedback and implementing process enhancements.
  • Enhanced product usability by conducting user research and incorporating feedback into development.

Business Analyst

CareMetx LLC
07.2017 - 12.2022

Providing end-to-end patient access solutions, providers prescribing therapy to patients will be empowered with CareMetx's digital-first, self-service technology. When prescribing patient therapies, our provider network can provision traditional hub services from within the everyday systems they are already comfortable using. That means they can complete all necessary onboarding and enrollment tasks via electronic tools embedded directly into their native workflows, leaving more time for patient care. CareMetx, flexible solution offerings improve the treatment access experience for both providers and patients by using our application for Benefits Verification (Medical and Pharmacy), Prior Authorizations (Medical and Pharmacy), eBV, ePA, Copay Assistance.

  • Partnered with Product Managers to comprehend strategic objectives and contribute to product roadmap development.
  • Participated in the development and enhancement of systems supporting HUB activities. • Assumed the role of Acting Product Manager when required, facilitating seamless communication between teams and stakeholders.
  • Translated abstract user requirements into comprehensive business needs, functional specifications, and system requirement documents.
  • Conducted in-depth market and competition analysis, along with user behavior research, to inform and shape the product roadmap.
  • Applied hands-on expertise in FHIR applications and delivered product training to cross-functional teams.
  • Proficient in both Agile and Waterfall methodologies, ensuring a flexible and adaptable approach to project management.
  • Managed claims processing requirements and addressed production issues promptly, ensuring timely resolutions.
  • Facilitated and moderated gap analysis and requirements gathering sessions for product development. • Utilized technical tools to effectively communicate business features to technical design and development teams.
  • Led Agile ceremonies and contributed to product adoption, usability enhancement, and ownership of specific product modules.
  • Conducted end-to-end data integration analysis and validated data flow consistency with new implementations.
  • Supported Pharmacy operations, Delegated services like PBM to ensure members get access to their pharmacy benefits.
  • Collaborated with the development team to create mapping documents for seamless data migration.
  • Played a key role in solutioning sessions, providing valuable input on business value and expected outcomes.
  • Partnered with Product Managers to comprehend strategic objectives and contribute to product roadmap development.
  • Participated in the development and enhancement of systems supporting HUB activities. • Assumed the role of Acting Product Manager when required, facilitating seamless communication between teams and stakeholders.
  • Translated abstract user requirements into comprehensive business needs, functional specifications, and system requirement documents.
  • Conducted in-depth market and competition analysis, along with user behavior research, to inform and shape the product roadmap.
  • Applied hands-on expertise in FHIR applications and delivered product training to cross-functional teams.
  • Proficient in both Agile and Waterfall methodologies, ensuring a flexible and adaptable approach to project management.
  • Managed claims processing requirements and addressed production issues promptly, ensuring timely resolutions.
  • Facilitated and moderated gap analysis and requirements gathering sessions for product development. • Utilized technical tools to effectively communicate business features to technical design and development teams.
  • Led Agile ceremonies and contributed to product adoption, usability enhancement, and ownership of specific product modules.
  • Conducted end-to-end data integration analysis and validated data flow consistency with new implementations.
  • Supported Pharmacy operations, Delegated services like PBM to ensure members get access to their pharmacy benefits.
  • Collaborated with the development team to create mapping documents for seamless data migration.
  • Played a key role in solutioning sessions, providing valuable input on business value and expected outcomes.

Education

Bachelor of Pharmacy -

Kakatiya University
01.2010

Skills

Demonstrated expertise as a Certified Senior Pharmacy Technician at Walgreens and Pharmacy Technician at Rite Aid, both located in Frederick, MD

  • Agile Methodology
  • Forecasting and planning
  • User Acceptance Testing
  • Business process improvement
  • Software Development Lifecycle
  • Requirements Gathering
  • Tableau Experience
  • Gap analysis
  • Workflow Analysis
  • Test case scenarios
  • Process Mapping

Certification

  • Certified and Licensed as Pharmacy Technician, Maryland Board of Pharmacy, 2018
  • Certified Scrum Product Owner, 2023

References

Available upon request.

Accomplishments

  • Designed and implemented an innovative product solution for a provider and patient who can user the platform for benefits verification, copay assistance.
  • Designed and implemented new features digital health product platform which serves single source for multiple chronic conditions.

Timeline

Senior Business Analyst/Product Owner

WellDoc
01.2023 - Current

Business Analyst

CareMetx LLC
07.2017 - 12.2022

Bachelor of Pharmacy -

Kakatiya University
Soumya Madiraju