Soundus Salah
Homer Glen,IL
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Walgreen's Pharmacy
Lemont, Illinois
07.2022 - 08.2024
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Assisted in training new employees on pharmacy procedures.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Verified accuracy of medication labels before they were dispensed to customers.
- Provided education materials about medications to patients upon request.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Managed filing of prescriptions, both electronically and manually.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received payment from customers and processed credit card transactions when necessary.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Educated patients on medication usage, potential side effects, and storage requirements.
- Assisted pharmacists in filling prescription orders accurately and efficiently.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Operated cash registers to accept payments from customers.
- Cleaned and maintained equipment or work areas according to prescribed methods.
Education
Associate of Science - Nursing
Moraine Valley Community College
Palos Hills, IL12-2026
Skills
- Workflow Optimization
- FDA compliance
- Supply Restocking
- Resolving customer issues
- Interpreting orders
- Patient education and counseling
- Staff Development
- Regulatory Compliance
Languages
Arabic
Native/ Bilingual
English
Native/ Bilingual
Timeline
Pharmacy Technician
Walgreen's Pharmacy
07.2022 - 08.2024
Associate of Science - Nursing
Moraine Valley Community College