Sourabh Sarkar

Client : MoneyGram is the world's second-largest money transfer company, generating $1.45 billion in annual revenue. With a proven growth trajectory, it is well-positioned in the expanding $600 billion money transfer industry. MoneyGram operates at approximately 350,000 agent locations across 200+ countries and has an aggressive expansion strategy, targeting 15-20% of money transfer revenue through self-service channels, including online, mobile, account deposits, ATMs, and kiosks.

• BI Solutions & Reporting: Designed and developed comprehensive reports and dashboards to address consumer-facing technical challenges, ensuring adherence to optimal technical solutions.
• Technical Leadership: Led technical reviews of BI solutions, participated in design and implementation, and executed unit testing to ensure quality.
• Cognos Upgrade & Cloud Migration: Spearheaded the successful upgrade and migration of Cognos to Google Cloud Platform (GCP). Redesigned Cognos Framework Manager, optimized reporting processes, and integrated GCP's BigQuery as the primary data source, transitioning from Oracle.
• SDLC & Project Management: As Senior Software Developer, managed the entire Software Development Life Cycle (SDLC), ensuring timely and efficient project completion with high-quality outcomes.
• Data Modeling & Business KPIs: Led the design and implementation of data models supporting key business KPIs, such as compliance governance, revenue tracking, and overall business performance.
• Dashboard & Reporting Design: Created complex data models for dashboard/reporting requirements, utilizing Power BI and Cognos for effective visualization. Designed and delivered reports that provided clear insights using various graphical interpretations like charts and graphs.
• Production Support & Troubleshooting: Delivered comprehensive production support, troubleshooting reporting tools and managing incident resolutions. Supported ad-hoc reporting and issue resolution, ensuring smooth operations.
• Performance Optimization: Identified system inefficiencies and optimized database query operations, achieving a 30% improvement in report query speed.
• Power BI Implementation: Developed Power BI dashboards for executive leadership and automated financial/regulatory audit processes, reducing manual effort by 80%.
• Collaboration & Integration: Collaborated to find alternatives for Oracle SQL functions within GCP, enhancing cloud-based workflows and ensuring seamless integration.
• Continuous Improvement: Stayed updated on industry trends through training and self-study, participating in regular code reviews to maintain high-quality development standards.
• Client Communication: Worked closely with clients to gather requirements and translate them into actionable technical specifications for implementation.

Client : American Express

• Process Documentation & Training: Conducted interviews with key staff to extract process knowledge and translated it into detailed process maps and training materials, outlining step-by-step activities for each team and role.
• Requirements Analysis & Technical Specifications: Converted business requirements into clear technical specifications, ensuring alignment between business needs and development efforts.
• Design & Development: Prepared High-Level Design (HLD) and Low-Level Design (LLD) documentation. Led code development, testing, and deployment to the test environment, ensuring quality through unit and system testing.
• User Acceptance Testing (UAT) Support: Provided support during UAT, addressing issues and ensuring smooth testing, followed by the successful deployment of tested code to production.
• Production Rollout & Go-Live: Managed the production roll-out and Go-Live implementation, providing ongoing support to ensure a seamless transition.
• Issue Resolution: Resolved production tickets promptly, ensuring minimal disruption and maintaining system stability.
• Training & Knowledge Transfer: Delivered training to new project members, ensuring they were equipped with the knowledge to contribute effectively.
• End-User Support: Provided exceptional technical support, resolving user concerns, reducing downtime, and enhancing the overall user experience.
• Senior Management Advisory: Acted as a trusted advisor to senior management, offering technical insights and recommendations on various IT-related matters.