Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer Experience
Volunteer Experience
Generic

Cheryl Brown

Boston,United States

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Bringing 10-years background in maintaining customer satisfaction and contributing to company success.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Data Analyst Associate

RSM US LLP
01.2020 - 05.2023
  • Utilize Alteryx to clean and process data; Power BI for data visualization
  • Compiling and mapping data for ETL process.
  • Maintained documentation of all the processes related to Data Analysis.
  • Assisted integration of internal and external data tools and products, maintaining stability and performance across systems.

Software Engineering Intern

Jobcase, Inc
06.2019 - 08.2019
  • Assisted with developing user interface designs for web applications.
  • Performed unit testing and integration testing to ensure quality of the product before releasing it to customers.
  • Utilized version control systems like Git and GitHub to manage source code changes during development cycles.
  • Provided technical support when needed by responding promptly to bug reports or feature requests using Selenium and Datadog.

HR Associate

Work Inc
10.2018 - 01.2019
  • Organizing and filing confidential employee information, processing incoming/outgoing mail, preparing new employee benefit packets; compiling and organizing reports.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.

Medical Secretary II

HVMA
01.2009 - 01.2016
  • Utilized PMS and EMR systems to verify and adjust demographics and insurance information
  • Coordinated all administrative operations utilizing MS office and Excel to support providers throughout the outpatient clinic
  • Continuously provided exceptional customer service to a diverse population.

Education

Financial Clerk Bookkeeping Certification Accounting Program -

Eastern Nazarene College
Quincy, MA
10.2023

Business Analyst -

Ben Franklin Institute of Technology
Boston, MA
12.2019

Certificate, Biomedical Lab and Clinical Sciences

Boston University
Boston, MA
06.2013

BS, Molecular & Cell Biology -

University of Arizona
Tucson, AZ
05.2001

Skills

  • Customer Service
  • Analytical Problem Solving, Attention to details
  • Communication Skills
  • BigQuery, Google Sheets, Microsoft Excel
  • Python, R, Alteryx, SQL
  • Power BI, Tableau
  • Software Development Life Cycle (SDLC)
  • Data Mapping, Data Integration
  • Bookkeeping, Quickbooks
  • Git

Certification

  • Google Data Analytics Certification - 2023
  • Google Advanced Data Analytics- in progress
  • ITIL4 Certification - 2019
  • MSIMBO Full-stack Web Development Certificate - ULEM 2019

Timeline

Data Analyst Associate

RSM US LLP
01.2020 - 05.2023

Software Engineering Intern

Jobcase, Inc
06.2019 - 08.2019

HR Associate

Work Inc
10.2018 - 01.2019

Medical Secretary II

HVMA
01.2009 - 01.2016

Financial Clerk Bookkeeping Certification Accounting Program -

Eastern Nazarene College

Business Analyst -

Ben Franklin Institute of Technology

Certificate, Biomedical Lab and Clinical Sciences

Boston University

BS, Molecular & Cell Biology -

University of Arizona

Volunteer Experience

  • Boston Cares - https://www.bostoncares.org/
  • More than Words
  • Bikes not Bombs
  • Massachusetts Military Heroes Fund

Volunteer Experience

  • Boston Cares - https://www.bostoncares.org/
  • More than Words
  • Bikes not Bombs
  • Massachusetts Military Heroes Fund

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Cheryl Brown