Matthew Crittendon
Wheeler,KY
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Correctional Unit Administrator I
Kentucky Department of Corrections
05.2022 - Current
- The Corrections Unit Administrator I plays a vital role in this mission by supervising employees and inmates within assigned Program Units within a correctional setting
- Responsibilities include but are not limited to: Supervise employees within assigned units
- Manage duties and ensure post coverage
- Oversee casework needs within the unit
- Serve on Institutional committees
- Assist the Corrections Unit Administrator II as needed
- Investigate and report on incidents, accidents and alleged policy violations.
CNT Team Leader (Supervisor)
Kentucky Department of Corrections
06.2021 - Current
- Oversees the administrative standards and procedure for the crisis negotiation team at the facility assigned
- The team leader shall staff the team with a minimum of 8 staff members.
Correctional Lieutenant (Supervisor)
Kentucky Department of Corrections
05.2021 - 05.2022
- Shift Commander Duties A corrections lieutenant is in charge of a shift
- This gives him responsibility for one or more areas of a prison or correctional facility
- The overall focus of this role is to make sure that things run smoothly, and the lieutenant will manage day-to-day operations and any emergencies that may arise
- It is the job of the lieutenant to ensure that a shift meets all security standards
- As well as being responsible for inmates, the lieutenant also manages other staff
- Staff Management Duties A lieutenant is typically in charge of other staff on a shift, such as sergeants, corrections officers and jailers
- He may also manage civilian staff working in the facility
- The role has an overall responsibility for coordinating shift activities, security procedures and administrative reports
- The lieutenant makes sure that his staff run the shift correctly, overseeing activities such as staff allocations, shift briefings, inspections, roll and sick calls, and recreation and work periods
- He may also direct the management of inmates when they need to leave the facility for court or medical appointments
- A lieutenant may also identify training needs for other officers and arrange training for them
- He will also evaluate reports made by his officers and appraise their performance
- Some lieutenants also participate in hiring new corrections staff
- Inmate Management Duties A corrections lieutenant is responsible for all inmates during a shift
- This is a senior position and the lieutenant typically spends more time on overall inmate management than dealing with individuals
- One of the core duties of the role is to manage service provision ensuring that inmates have the food, medical, laundry, commissary services and facilities to which they are entitled
- The lieutenant will become involved with individual inmates in some instances and needs to get to know the prisoners in his charge
- For example, he may mediate in disputes, lead disciplinary procedures, investigate incidents and identify inmates who need additional help or security
- The role is also responsible for managing emergencies such as attempted escapes or fights
- Additional Duties A corrections lieutenant reports to higher ranks and follows their instructions
- In smaller facilities, a lieutenant may take overall control in the absence of superior officers
- The role also involves liaising with people outside of the facility
- The lieutenant may need to discuss inmates with doctors, lawyers and probation officers; there may also be some contact with inmates' families
- The lieutenant is also responsible for making sure that his own training is up-to-date.
Correctional Sergeant (Supervisor)
Kentucky Department of Corrections
03.2021 - 05.2021
- Supervises the work of Correctional Officers in the safe custody, discipline, and welfare of inmates or parolees on an assigned watch or in a major area; calls roll of Correctional Officers supervised; makes inspection tours to see that Correctional Officers are alert and diligent in the performance of their duties; conveys to superiors complaints made by Correctional Officers and inmates; takes, receives, and checks periodic counts of inmates; directs the inspection of quarters of inmates for contraband, sanitary conditions, and orderliness; examines incoming and outgoing mail; develops procedures and posts orders; provides on-the-job training for Correctional Officer staff; promotes acceptable attitudes and behavior of inmates; rates inmates on conduct and productivity; directs visits to inmates and makes arrangements for showing visitors about the facility; reports infractions of rules and regulations and irregular or suspicious occurrences and takes or recommends appropriate action; prevents escapes and injury by inmates to themselves and to property; searches for and recaptures escaped inmates; receives, checks, and issues guns, ammunition, and other supplies and equipment; may participate as a leader in the group treatment program for inmates or parolees; prepares employee and performance reports; and keeps records and prepares reports.
Correctional Officer
Kentucky Department of Corrections
07.2020 - 03.2021
- Enforce Rules and Keep Order: Inside the prison or jail, correctional officers enforce rules and regulations
- They maintain security by settling disputes between inmates, preventing disturbances, assaults, and escapes
- Officers enforce regulations through effective communication and the use of progressive sanctions, which involve punishments, such as loss of privileges
- Supervise the Activities of Inmates: Correctional officers supervise the daily activities of inmates, ensuring that inmates obey the rules
- They must also ensure the whereabouts of all inmates at all times
- Officers also escort prisoners between the institution and courtrooms, medical facilities, and other destinations
- Search for Contraband Items: Officers search inmates and their living quarters for contraband, such as weapons and drugs
- In addition officers are responsible for screening visitors and incoming mail to ensure contraband is not brought into the prison or jail
- Inspect Facilities to Ensure That They Meet Standards: Correctional officers periodically inspect facilities
- They check cells and other areas for unsanitary conditions, contraband, signs of a security breach (such as tampering with window bars and doors), and any other evidence of violations of the rules
- Report on Inmate Conduct: Correctional officers must report any inmate who violates the rules
- If a crime is committed within their institution or an inmate escapes, they help law enforcement authorities investigate and search for the escapee
- Correctional Officers are responsible for writing reports and filling out daily logs detailing inmate behavior and anything else of note that occurred during their shift
- Aid in Rehabilitation and Counseling of Offenders: As many prisons and jails are often incredibly understaffed, correctional officers with advanced training or college educations are often utilized in the rehabilitation and counseling of offenders
- In addition, correctional officers also participate in the rehabilitation efforts by scheduling work assignments, counseling, and educational opportunities.
Correctional Officer
Virginia Department of Corrections (Red Onion State Prison)
01.2018 - 07.2020
- Enforce Rules and Keep Order: Inside the prison or jail, correctional officers enforce rules and regulations
- They maintain security by settling disputes between inmates, preventing disturbances, assaults, and escapes
- Officers enforce regulations through effective communication and the use of progressive sanctions, which involve punishments, such as loss of privileges
- Supervise the Activities of Inmates: Correctional officers supervise the daily activities of inmates, ensuring that inmates obey the rules
- They must also ensure the whereabouts of all inmates at all times
- Officers also escort prisoners between the institution and courtrooms, medical facilities, and other destinations
- Search for Contraband Items: Officers search inmates and their living quarters for contraband, such as weapons and drugs
- In addition officers are responsible for screening visitors and incoming mail to ensure contraband is not brought into the prison or jail
- Inspect Facilities to Ensure That They Meet Standards: Correctional officers periodically inspect facilities
- They check cells and other areas for unsanitary conditions, contraband, signs of a security breach (such as tampering with window bars and doors), and any other evidence of violations of the rules
- Report on Inmate Conduct: Correctional officers must report any inmate who violates the rules
- If a crime is committed within their institution or an inmate escapes, they help law enforcement authorities investigate and search for the escapee
- Correctional Officers are responsible for writing reports and filling out daily logs detailing inmate behavior and anything else of note that occurred during their shift
- Aid in Rehabilitation and Counseling of Offenders: As many prisons and jails are often incredibly understaffed, correctional officers with advanced training or college educations are often utilized in the rehabilitation and counseling of offenders
- In addition, correctional officers also participate in the rehabilitation efforts by scheduling work assignments, counseling, and educational opportunities.
Warehouse Technician
Amazon (Part-Time)
11.2017 - 03.2018
- An Amazon fulfillment associate performs a huge variety of duties including deciphering work orders, locating merchandise in storage locations, and picking and packing them for shipping to awaiting customers
- Since fulfillment associates primarily work in a warehouse environment, it is important for them to know how to operate forklifts, pallet jacks, cherry pickers, and walkie-riders
- It is also important for fulfillment associates to understand the different aspects of production, and adhere to strict safety and quality standards.
Assembly Technician (Line Supervisor)
Adeint
08.2017 - 01.2018
- Assembly line workers are in charge of a particular process of production in a factory
- They often work with a particular machine or use their hands for a specific task essential to the completion of a specific product
- There are also assembly line workers in charge of ensuring product quality as they are in charge of inspecting every product coming out of the assembly line.
Lumber Associate
Lowes
04.2017 - 11.2017
- All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need
- As a Customer Service Associate - Sales Floor, this means: Being friendly and professional, and engaging customers to help with project needs and answer questions
- Ensuring merchandise is accurately accounted for, handled, and ready for customer pick-up
- Engaging in safe work practices and encouraging others to do the same
- The Customer Service Associate - Sales Floor delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers
- Overall, most of this associate's time is spent interacting with our customers and ensuring they receive the best possible shopping and project planning experience
- Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.
Assembly Technician (Line Supervisor)
Toyota Manufacturing of Kentucky
10.2015 - 05.2017
- Assembly line workers are in charge of a particular process of production in a factory
- They often work with a particular machine or use their hands for a specific task essential to the completion of a specific product
- There are also assembly line workers in charge of ensuring product quality as they are in charge of inspecting every product coming out of the assembly line.
Correctional Officer
Federal Buruea Of Prisons (USP Big Sandy)
09.2014 - 09.2015
- Enforce Rules and Keep Order: Inside the prison or jail, correctional officers enforce rules and regulations
- They maintain security by settling disputes between inmates, preventing disturbances, assaults, and escapes
- Officers enforce regulations through effective communication and the use of progressive sanctions, which involve punishments, such as loss of privileges
- Supervise the Activities of Inmates: Correctional officers supervise the daily activities of inmates, ensuring that inmates obey the rules
- They must also ensure the whereabouts of all inmates at all times
- Officers also escort prisoners between the institution and courtrooms, medical facilities, and other destinations
- Search for Contraband Items: Officers search inmates and their living quarters for contraband, such as weapons and drugs
- In addition officers are responsible for screening visitors and incoming mail to ensure contraband is not brought into the prison or jail
- Inspect Facilities to Ensure That They Meet Standards: Correctional officers periodically inspect facilities
- They check cells and other areas for unsanitary conditions, contraband, signs of a security breach (such as tampering with window bars and doors), and any other evidence of violations of the rules
- Report on Inmate Conduct: Correctional officers must report any inmate who violates the rules
- If a crime is committed within their institution or an inmate escapes, they help law enforcement authorities investigate and search for the escapee
- Correctional Officers are responsible for writing reports and filling out daily logs detailing inmate behavior and anything else of note that occurred during their shift
- Aid in Rehabilitation and Counseling of Offenders: As many prisons and jails are often incredibly understaffed, correctional officers with advanced training or college educations are often utilized in the rehabilitation and counseling of offenders
- In addition, correctional officers also participate in the rehabilitation efforts by scheduling work assignments, counseling, and educational opportunities.
Correctional Lieutenant (Supervisor)
CoreCivic
02.2011 - 08.2014
- Shift Commander Duties A corrections lieutenant is in charge of a shift
- This gives him responsibility for one or more areas of a prison or correctional facility
- The overall focus of this role is to make sure that things run smoothly, and the lieutenant will manage day-to-day operations and any emergencies that may arise
- It is the job of the lieutenant to ensure that a shift meets all security standards
- As well as being responsible for inmates, the lieutenant also manages other staff
- Staff Management Duties A lieutenant is typically in charge of other staff on a shift, such as sergeants, corrections officers and jailers
- He may also manage civilian staff working in the facility
- The role has an overall responsibility for coordinating shift activities, security procedures and administrative reports
- The lieutenant makes sure that his staff run the shift correctly, overseeing activities such as staff allocations, shift briefings, inspections, roll and sick calls, and recreation and work periods
- He may also direct the management of inmates when they need to leave the facility for court or medical appointments
- A lieutenant may also identify training needs for other officers and arrange training for them
- He will also evaluate reports made by his officers and appraise their performance
- Some lieutenants also participate in hiring new corrections staff
- Inmate Management Duties A corrections lieutenant is responsible for all inmates during a shift
- This is a senior position and the lieutenant typically spends more time on overall inmate management than dealing with individuals
- One of the core duties of the role is to manage service provision ensuring that inmates have the food, medical, laundry, commissary services and facilities to which they are entitled
- The lieutenant will become involved with individual inmates in some instances and needs to get to know the prisoners in his charge
- For example, he may mediate in disputes, lead disciplinary procedures, investigate incidents and identify inmates who need additional help or security
- The role is also responsible for managing emergencies such as attempted escapes or fights
- Additional Duties A corrections lieutenant reports to higher ranks and follows their instructions
- In smaller facilities, a lieutenant may take overall control in the absence of superior officers
- The role also involves liaising with people outside of the facility
- The lieutenant may need to discuss inmates with doctors, lawyers and probation officers; there may also be some contact with inmates' families
- The lieutenant is also responsible for making sure that his own training is up-to-date.
Correctional Sergeant (Supervisor)
CoreCivic
02.2009 - 02.2011
- Supervises the work of Correctional Officers in the safe custody, discipline, and welfare of inmates or parolees on an assigned watch or in a major area; calls roll of Correctional Officers supervised; makes inspection tours to see that Correctional Officers are alert and diligent in the performance of their duties; conveys to superiors complaints made by Correctional Officers and inmates; takes, receives, and checks periodic counts of inmates; directs the inspection of quarters of inmates for contraband, sanitary conditions, and orderliness; examines incoming and outgoing mail; develops procedures and posts orders; provides on-the-job training for Correctional Officer staff; promotes acceptable attitudes and behavior of inmates; rates inmates on conduct and productivity; directs visits to inmates and makes arrangements for showing visitors about the facility; reports infractions of rules and regulations and irregular or suspicious occurrences and takes or recommends appropriate action; prevents escapes and injury by inmates to themselves and to property; searches for and recaptures escaped inmates; receives, checks, and issues guns, ammunition, and other supplies and equipment; may participate as a leader in the group treatment program for inmates or parolees; prepares employee and performance reports; and keeps records and prepares reports.
Correctional Officer
CoreCivic
07.2008 - 02.2009
- Enforce Rules and Keep Order: Inside the prison or jail, correctional officers enforce rules and regulations
- They maintain security by settling disputes between inmates, preventing disturbances, assaults, and escapes
- Officers enforce regulations through effective communication and the use of progressive sanctions, which involve punishments, such as loss of privileges
- Supervise the Activities of Inmates: Correctional officers supervise the daily activities of inmates, ensuring that inmates obey the rules
- They must also ensure the whereabouts of all inmates at all times
- Officers also escort prisoners between the institution and courtrooms, medical facilities, and other destinations
- Search for Contraband Items: Officers search inmates and their living quarters for contraband, such as weapons and drugs
- In addition officers are responsible for screening visitors and incoming mail to ensure contraband is not brought into the prison or jail
- Inspect Facilities to Ensure That They Meet Standards: Correctional officers periodically inspect facilities
- They check cells and other areas for unsanitary conditions, contraband, signs of a security breach (such as tampering with window bars and doors), and any other evidence of violations of the rules
- Report on Inmate Conduct: Correctional officers must report any inmate who violates the rules
- If a crime is committed within their institution or an inmate escapes, they help law enforcement authorities investigate and search for the escapee
- Correctional Officers are responsible for writing reports and filling out daily logs detailing inmate behavior and anything else of note that occurred during their shift
- Aid in Rehabilitation and Counseling of Offenders: As many prisons and jails are often incredibly understaffed, correctional officers with advanced training or college educations are often utilized in the rehabilitation and counseling of offenders
- In addition, correctional officers also participate in the rehabilitation efforts by scheduling work assignments, counseling, and educational opportunities.
Education
High School Diploma -
Opportunities Unlimited High School
Melvin, United States05.2008
Some College (No Degree) - Criminal Justice
BSCTC (2 Semesters)
Prestonsburg, KYSkills
- Interpersonal Communication
- Revenue Forecasting
- Staff Training
- Self Motivation
- Attention to Detail
- Expense Management
- Onboarding and Orientation
- Problem-Solving
- Negotiation
- Schedule Management
- Work Planning and Prioritization
- Strategic Planning
- Written Communication
- Adaptability
Accomplishments
Hello I'm Matthew Crittendon I'm currently the Unit Administrator I over SMU at Southeast State Correctional Complex which is located in my hometown of Wheelwright KY. I began my career at this same facility when it was run by Core-civic under the name Otter Creek Correctional Center. Upon its closure I attended college for a short time majoring in criminal justice before again becoming a correctional officer again at the United States Penitentiary of Big Sandy. As you will see in my resume, I have over a decade of experience in corrections thus far in my life with most of it being done in a supervisor capacity . I have also done and accomplished a lot of things in my correctional career. I was a SORT (Special Operations Response Team) member and squad leader for Core-civic, DCT (Disturbance Control Team) member for the Bureau of prisons and I have also spent time on multiple crisis negotiation teams and am currently the CNT team leader here at SSCC and an FBI academy graduate. I have also been certified by the KYDOC in Adjustments, Investigations, STG, PREA, Firearms Instructor, Basic Supervisor and Train the Trainer. I have graduated with honors from the Federal Law Enforcement Training Center and The Southwest Virginia Correctional Academy and am a current graduate of the Kentucky Department of Corrections Basic Academy I have worked in multiple custody levels throughout my career from Camp custody to Super-Max custody during my time at Red Onion State Prison I was assigned as one of the main officers in the transition unit for long term RHU inmates. During this time at Red Onion State Prison, I assisted in cross-training multiple agency's including the KYDOC about long term RHU inmates and the psychological effects and ways to maintain security through stepping inmates back into general population. Since coming to Southeast State Correctional Complex, I have had multiple opportunities to grow as a correctional professional, I have been promoted multiple times now once to a Correctional Sergeant then again to Correctional Lieutenant where I spent my entire time as an operations lieutenant and assistant shift supervisor of second shift before taking over as the adjustment's chairman. I was once again promoted to Unit Administrator I in May of 2022 and have since served as a general population and special management unit administrator. I have also been named supervisor of the quarter multiple times here at SSCC. I am also currently serving and a former KCCD southeast chapter president and president elect, I have been the transfer coordinator at SSSC since May of 2022. In 2023 I was a recipient of a commissioner's achievement award and the Team Leader of the winning team in the 2023 CNT state competition.
Timeline
Correctional Unit Administrator I
Kentucky Department of Corrections
05.2022 - Current
CNT Team Leader (Supervisor)
Kentucky Department of Corrections
06.2021 - Current
Correctional Lieutenant (Supervisor)
Kentucky Department of Corrections
05.2021 - 05.2022
Correctional Sergeant (Supervisor)
Kentucky Department of Corrections
03.2021 - 05.2021
Correctional Officer
Kentucky Department of Corrections
07.2020 - 03.2021
Correctional Officer
Virginia Department of Corrections (Red Onion State Prison)
01.2018 - 07.2020
Warehouse Technician
Amazon (Part-Time)
11.2017 - 03.2018
Assembly Technician (Line Supervisor)
Adeint
08.2017 - 01.2018
Lumber Associate
Lowes
04.2017 - 11.2017
Assembly Technician (Line Supervisor)
Toyota Manufacturing of Kentucky
10.2015 - 05.2017
Correctional Officer
Federal Buruea Of Prisons (USP Big Sandy)
09.2014 - 09.2015
Correctional Lieutenant (Supervisor)
CoreCivic
02.2011 - 08.2014
Correctional Sergeant (Supervisor)
CoreCivic
02.2009 - 02.2011
Correctional Officer
CoreCivic
07.2008 - 02.2009
High School Diploma -
Opportunities Unlimited High School
Some College (No Degree) - Criminal Justice
BSCTC (2 Semesters)